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by Austin Cushing
Member since:
February 1, 2007

Common Cents: Here's a Tip

July 24, 2007 12:10 AM EDT (Updated: May 13, 2008 02:53 AM EDT)
views: 426 | comments: 91






Hello, and welcome to Common Cents, where we discuss topics relevant to those living below the poverty line and other topics that are of importance to those living paycheck to paycheck. This week, we're focusing on the subject of tips and gratuities.

 

 

 

 

 

When I was a kid, I became vaguely familiar with the concept of tipping - of paying, in addition to the cost of the meal or service, an additional amount directly to the person providing the service. I observed that in most cases, the 'standard tip' for meals and such seemed to run about 10% - or less, if the service was particularly poor.

Lately, though, I have come to notice that 10% isn't enough any more. A combination of social pressures and restaurant standards tends to push that tip level up to 15% at minimum; combine this with rising prices in general, and eating out becomes less appealing as the overall cost skyrockets.

Yes, I freely admit it. I'm not fond of tipping. I'm well aware that in many jurisdictions, waiters are expected to acquire some of their earnings through tipping. In the United States, to be precise, the IRS requires restaurant employers to ensure that their total tip income reported is at least 8% of the gross receipts for that period, and to allocate income to make up the difference; in short, even if nobody tips a waiter, they still must be paid - by the restaurant - 8% of the amount of the receipts they covered. This means that a 'standard' tip in the United States should be about 8%, right?

Wrong. The standard expectation for American tips in a restaurant tends to range in the 15 to 20% range, with higher percentages expected at more expensive restaurants. The whole thing, quite frankly, doesn't work. A percentage-based tip system implies that somehow the service will be better as the food quality improves - whic often is not the case. I've eaten at diners that charge ridiculous prices because they're the only ones around, where the service is abysmal to nonexistent. I've eaten at inexpensive buffets during the lunch hour where the waitstaff is so polite that you'd swear you were in an expensive resort.

Here are a few examples of extreme tipping behavior in foreign countries, care of that dubious information source, Wikipedia.org: 

Egypt: In Egypt, public bathrooms are staffed, and people are expected to tip the attendant; in some cases, the size of the tip determines how much toilet paper is provided. Locals may request charitable gifts in exchange for minor services such as holding a door open or helping a person who has fallen. Tips for valued services generally are in the 20% range, with 10% to 15% for taxi or restaurant services. 

Japan: In Japan, tipping is not customary and is seldom done in casual restaurants; it is considered rude as it implies that servers must be paid extra in order to ensure they do their job properly. 

France: In France, a service charge is always included, and so tipping is not expected.

Greece:  Grecian tips traditionally do not rely on a percentage, but instead on how satisfied a customer is with the service (from a few coins to large amounts of money). Taxi drivers are not often tipped.

Serbia: In Serbia, tips are not expected (although they are welcome) from locals; foreigners are expected to tip more frequently, as it is generally assumed that they have more money with which to tip. 

Spain: Tipping is not a major custom in Spain; Spaniards only generally tip in restaurants, either with the small change they receive after paying a bill, or roughly 5 to 10% in more sophisticated restaurants.

United Kingdom: Tipping is strictly optional; a customer may choose to provide one, but demanding one is considered rude. There is no 'correct' percentage for tipping, although 10% provides a good standard minimum; some restaurants include a 'service charge' instead. Tipping is fairly common for delivery services, though. 

Mexico: Similar to us here in the States, Mexico commonly sets the standard for tipping at 10 to 15%; people who tip less are generally considered miserly and a subject of scorn.

Chile: Before 1981, it was mandatory to provide a tip in places like restaurants, with a required tip of between 10 and 20%. In modern times, although it is no longer an obligation, it is usually assumed that customers will leave a tip of 10% for satisfactory service.

Obviously, the cheap point of view would be to point out that 'tipping is technically optional, so why do it?' In most cases, we tip out of guilt - a feeling of apology. We have tip jars in places that don't require tipping to guilt people out of money, and we politely suggest that customers pick up the slack for employers who don't pay enough by tipping as well. Even in professions where the employer forbids its employees to accept tips, the employee always appreciates a tip, especially for a job well done. (Wal-Mart requires its employees to refuse tips if offered them, but I can state from personal experience that I've witnessed quite a few cases in which a stockperson or other associate gladly accepted a tip in exchange for their assistance.) 

Personally, as I've already said, I don't like tipping too much. When I'm by myself, I prefer a flat-rate tip. One dollar per person served, or roughly ten percent of the check. It's a nice, round number, and it's not too expensive, but not too cheap, either. The same principle generally holds true with deliverymen and others for whom tipping seems to be required. If I happen to be paying by debit card, it's easier to round up the total to a certain dollar amount; the specifics of the tip are mostly semantic in nature, at least in this country.

However, this also brings up the point of the poorly skilled server - the one who, for whatever reason, bungles your service. Maybe your waiter switched your sides; perhaps they accidentally switched your order with one that you are severely allergic to. Maybe they managed to dump an entire pitcher of ice water on you. In these cases, do they really still deserve a tip?

What do you generally do when it comes to tipping? What's the 'social standard' for where you live? Do you tip on a percentage scale, or a flat scale, or not at all? And most importantly, how much do you vary your tip by for good or poor service? Leave a comment and tell me about it!

 

Austin Cushing, Money Correspondent:
Austin's column, Common Cents, published every Tuesday to Gather Essentials: Money is focused on life below the poverty line and other topics that are of importance to those living paycheck to paycheck.

Austin Cushing is an eccentric writer, programmer, poet, and photographer, as well as a former maintenance worker for Wal-Mart Stores, Inc. He writes from personal experience and personal opinion, and enjoys finding the humor in even the darkest aspects of the world. In addition to his column, he maintains Gather groups on a diverse range of topics, from gaming to political discourse.

You can find all of Austin's Common Cents columns at http://commoncents.gather.com. Keep up with Austin's other postings and Gather activity by joining his Gather network -- just click here and select the orange "Connect" button on the left-hand side of the page.

 

 

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Comments: 91

Carol Roach Jul 24, 2007, 12:19am EDT
I give the standard 15 percent,

the reason being is that in quebec even if the waiter, waitress does not get 15 percent, even she or he did not get a tip at all, the government charges her for it.

so it comes out of her his wages, which are low because he she makes the difference up in tips.
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Andrea "slackermom" R. Jul 24, 2007, 12:21am EDT
I tip at least 25% in a restaurant if I have my kids with me. I wouldn't dream of leaving less than 15% even for lousy service. I've been a server. It's hard work. Kids at a table, even well-mannered ones, make it even harder.

I was paid $2.01 an hour for that hard work. I think they get a whopping $2.10 an hour now in this state. That usually means your server is not getting a pay check at all since the taxes for their tips are being withheld from their pay. They almost never get any benefits, not even sick pay. They deserve a decent tip and if I can't afford to leave one then I can't afford to dine out.
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Deanna P. Jul 24, 2007, 12:25am EDT
I was a waitress years ago and I think tipping should only be paid if you got good service and food. In Missouri you don't get paid very well, so you depend on the tip. I think its something like 2.65 hour for a waitress.
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Beverly P. Jul 24, 2007, 12:28am EDT
It's always been standard around here 20%
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Heidi M. Jul 24, 2007, 12:31am EDT
I have felt very satisfied tipping 20% no matter what. I watch my pennies but if i can afford the dinner i feel that i can afford the tip. I know that most waiters and waitresses are living at about the same level as me. I also know that in my area wait staff are paid well below a dishwasher (in general). I also remember that everyone has off days and maybe a decent tip can turn a persons day around.
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Jill~Sexy Back~ V. Jul 24, 2007, 12:32am EDT
I think that tips need to be earned. I don't give tips simply because you happen to be my waiter. I don't think someone deserves an extra 15% just because. I think it should be earned. For instance, if the waiter is rude, extra slow, the service is terrible, the orders are mixed up way too much, I will NOT leave any tip.

If the service is acceptable, I leave 10-15%. IF the service is extraordinary, I'll leave 20% or more (depending on how large our party was).

I've been a waitress before, and I can tell you that I did NOT expect tips. I got plenty of them, but when I got them, I was happy just to get some extra money. I wasn't pissed off if one table gave me a $20 tip and another gave me $1. It was still extra money.

Also, if the service is EXTRA terrible, I'll leave a note. One time, at an upscale restaurant, we asked for napkins and refills on our drinks. Well, 45 minutes later, the waiter was still nowhere to be found. Needless to say, we never got what we asked for, and he didn't get a tip. Instead, I wrote him a note that said "Here's a tip, when a customer asks you for something, you go and get it!"
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Kim J. Jul 24, 2007, 12:35am EDT
If you want to get rid of tips, then raise the minimum that wait staff can be paid! Everyone will be happier.
OTOH, I know my parents tipped 15% and that was back in the dark ages, so Austin, you are either much older than me(I'm 50) or live in a strange area.
I, like others, have depended on tips in the past. If the service is good to great, 15% or more; average 15% and poor? I speak to the management and don't leave a tip. Now, that only includes service. If the service was good, but the food not, then I leave the tip and still speak to mgmt.
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Randee "The Court Jester of LaLa Land ! ! !" always and forever, I just want to celebrate Jul 24, 2007, 12:35am EDT
Morning Austin, Here in Omaha I never ever received a tip for making deliveries
and I did that for almost 12 years,,,,I will tip at my favorite restaurants about 20%
but that's because I only go to my favorite spots and I have an ongoing friendship
with the employees that work there...I'll give the pizza delivery guy $2 for a tip cause he's getting $5 a delivery,,,,,I'm pretty tight with my cash though! Good article, thanks!
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Ellynn (minor shoe minion) A. Jul 24, 2007, 12:36am EDT
I made 2.15 an hour at shoney's, and 2.65 an hour at Waffle House. You are required to claim your tips for the week, and if they don't equal up to minimum wage, $5.15 an hour, the restaurant is required to make up the difference. The restaurant has to make up the difference too often and guess what, you're out on your arse. In their reasoning, if you aren't getting tipped approximately 3 dollars an hour, your service is not up to their standards. Yes, you are taxed at the $5.15 an hour rate (because no waitress in their right mind claims much more than that, they can't afford it) I had customers tip 5 bucks on a cup of coffee and groups of 8(usually the Sunday lunch crowd) leave a buck. I was a damn good waitress, too. I always plan to tip about 10%, so my variance depends on service from that point. If you give excellent service, your tip goes up from that point, poor service it goes down. Having been a waitress I try to take into consideration if the server is running their butt off on 15 tables or if they are sitting in the back smoking a cigarette. Serving people is hard work, and showing some monetary appreciation is the least you can do.
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Jennifer F. Jul 24, 2007, 12:41am EDT
I very rarely eat out, but when I do, I pretty much tip the standard rate, just because it's only fair since working in a restaurant is such a hard job.
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jessie voigts Jul 24, 2007, 12:46am EDT
we tip 20% unless the service is horrible; then we ask for the manager to complain. i have never waitressed but i feel so bad for that job - no thanks. if we have fantastic service, we also ask for the manager, to tell them that. they're always surprised and happy to hear it.

i am sure that there's a book out there, with similar info in it. i'd never trust wiki. i WOULD trust wookiepedia, though. ;) thanks, austin!
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Rita j. Jul 24, 2007, 12:46am EDT
10% tip
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Donald M. Jul 24, 2007, 12:48am EDT
I may be scorned, but I dont feel obliged to tip. I do when I can afford it. One time I gave a young man five dollars and my friend gave him the same. He was only about nineteen and a smart young lad. My lady friend and I went to a seafood place that was almost swimsuit casual but very upscale too. I was sick, having panic attacks from the crowd. He broke all the rules. He let us go into a booth in the bar and order, from the dinner menu, we were suppsed to be seated in the dining room. I really wanted that seafood platter, instead of finger foods, Im not a drinker anyway. I explained my delima. He would stand behine the bar for a while and then come and sit by me. Talk, keep me settled, go back to work, then sit by my friend for a while. Still being a perfect gentleman. He looked like a greek god. this made us two old ladies feel very special. I asked him if he was in school. He said working his way through College. I kept watching him. While all the other young men, were rushing to wait on cute little girls, He was taking families, older men, older women. When he came back and sat by me again all the young women were jealous. It was getting late,the young man and I had a conversation about my watching his choice of tables. He told me that is where he made his tips, not from the young kids. Now this was the one waiter in my life that we left almost as big a tip as the dinner cost. He had shown me a great time and helped me not to be nervous......Norma
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Maureen Long Jul 24, 2007, 12:50am EDT
I plan on tipping waitstaff 15-20% and mentally add 20% to the cost of items I'm considering having. If service is terrible, I leave a few pennies, just so it's clear that I didn't forget to leave a tip. I then take the difference (between 20% and what I left) home and deposit it into my piggy bank. (Yes, I really do have one.) It's an easy way to add a little bit to my savings, and, after all, I was planning on spending the money when I walked into the restaurant.

I also tip hotel maid service $1/night, especially if I'm staying for several nights. I tip more if I do something that creates an unusual mess for the maid., for example, having a party in my room.
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J. P. Jul 24, 2007, 12:51am EDT
I like the Japanese idea that Austin throw here. However, on a special dining out to a sushi restaurant named Samurai - my hubby tipped 18% of the total bills before tax, and the next special dining out to that same restaurant later we got really upset with the service. They probably expect 25% tip, well who knows? The manager didn't clear the issue, and we just don't go there anymore. As for me 25% tip is outrageous, most of the time it's more than a minimum wage pay per hour for just asking me what I want to eat & drink. I don't mean to offend anyone, I believe the good waiter/waitress should be tip properly according to their service within 10-15% and the bad one should get complained to the manager. We'd probably increase the tip more if they do not disturb our conversation with samo2 question "Is everything ok?"
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Member Photog Jul 24, 2007, 12:55am EDT
WA state.....if i receive my food in a timely manner (ie., not told after long while that kitchen failed to see my order),the server brings condiments and whatever asked for before my meal is too cold,or already eaten,and if the server is polite and not making constant excuses,or rolling their eyes as i mention the probs, then i give standard 15%.....at better restaurants in Seattle, 20% is expected and some places automatically include it based on how many are at the table....i understand that latter concept because long ago i was a cocktail waitress in a Fla. dinner theater where i had to serve tables of 8 or more and only one or two of the party would leave a dollar tip!.....

instead of raising the minimum wage, i vote for implementing a "Living wage" !!!...YOU try to feed n' clothe a family of 4 or more on minimum wage + meager tips.....even when service is below expected standards, i still tip a reasonable amount,but let the person know they could have done better....

Good job including the other country tip info...it was the oomph! this article needed
cheers,gayle 10+++++++
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Christine Zibas Jul 24, 2007, 12:56am EDT
I always tip at least 15-20 percent and often more if the service is exceptional in some way. Unfortunately, this is part of a wage for someone. Like many, when I was young, I waitressed and plenty of my friends have too. I'll never forget those days and how important tips were. I think if you cannot afford to tip properly, then you should probably choose a fast food joint or other place where tipping is not required.

I do have to say that when I lived in London, people never tipped for lunch meals unless it was a very good restaurant. Once I tipped at a pub, and the waiter called me back to get the "money I'd forgotten" (the tip).
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Tanya P. Jul 24, 2007, 1:21am EDT
I think the gripe is with the restaurant or company, and not really with the server. It's underpaid, hard work and when I'm out I plan on tipping as a part of the trip out. I usually tip at 20%.
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Kelly M. Jul 24, 2007, 1:21am EDT
I tip 15% unless the service is exceptional (or poor!)
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Jule's dreamin of a wonderfilled life for all research mode again Jul 24, 2007, 1:36am EDT
After relying on tip's for a nice portion of my life I alway's plan on at least $2. per person to 20 % If I have bad service it is less if ignored I speak to the manager before I am finished eating,as sometimes a portion of the check is reduced.I always do that If it is the Chef's fault Being a chef myself I know how important the job is ....and some times it is the sous chef or help that mess up things so the Chef needs to know!
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Jay M. Jul 24, 2007, 1:37am EDT
20%
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Amorita R. Jul 24, 2007, 2:15am EDT
I will tip on service. If it is bad well I decide.
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☆ Æ’åitÄ¥ ☆ Jul 24, 2007, 2:22am EDT
Hi, Austin! Sorry to hear you're still stuck in your hotel. Thanks for this article... I always give at least 15% if not 20% or more.
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Katherine M. Jul 24, 2007, 2:26am EDT
I only leave a tip when my waiter/waitress deserves it ... then it is very generous ... I have on occasion left a tip of 1 cent but the server was rude and not attentive ... that person no longer works at my favorite place so I figure the managers caught on ... I believe in tipping the delivery people that home deliver my food especially if it is delivered in a timely manor.
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Dan R. Jul 24, 2007, 3:30am EDT
When a server makes only $2.15 an hour, which I have done a lot, you learn you are not working for the wage, as that will not pay crap. A server has to work for their tips, and that is all they actually have. GFranted I usually make a lot in most places where I have worked, but then I am constantly busy, and my section always shows it. What hurts is when you have a lot of people and only a few tip, as many restrants will not adjust for the lack of tips earned.
Yes they are supposed to by law, one of the many laws that are not enforced, so in fact the server is left in the cold when they have a lot of people not tipping. When you can come out of a restrant, with $10.00 for a shift, you are going to hurtr because you had to bust your tail to make that $10.00.
Tips have always, at least from the time I started working as a server back in '77 been 10-15% baced opn your service, and less for completely bad service, some will give more if you do a very good service too.
But the bottom line is, for servers, the tips are their means to survive, as you cannot trust the restraunt nor the law to cover you if people do not pay.
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Linda R. Jul 24, 2007, 3:36am EDT
We seldom eat out (with the exception of occasional fast food). When we did, we usually left about 15%.
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Rob Appell Jul 24, 2007, 4:53am EDT
I was always taught 20% when I was growing up...adjust accordingly from there; less if bad service; more if exceptional. I've worked in several service fields where tipping is accepted. I ran my own delivery service subcontracting to other businesses. While delivering legal documents, 'mail', flowers and such didn't net me a tip, when I delivered food, pizzas or subs and wings, I'd usually get $1-$2 as a tip. In restaurant work, the best tip I got was $50 from a party of four in an average Italian restaurant with average food and average prices. They told me it was for the entertainment I provided being their waiter. Bartending brought even better tips where I'd bring home $1,000 a week...tax-free...and that was even before my paycheck was added in. Minimum wage at the time was $5.15 an hour and I was getting $7...30 hours a week. And just so you know, the better you tip; the better service you get. Repeat customers are treated accordingly. The guy who flips me a couple bucks when I give him his drink takes priority over the one who leaves the quarter change from his bottle of beer. And the good tipper is going to get a stronger drink not to mention an occassional free one and/or free shots...depending on how many dollar bills are flying my way. My biggest bar tip was $100 from two big spenders trying to impress me and get me to go back to the hotel with them. I took the tip because they insisted and gave them the slip when I left after closing time. Even doing radio, I got tipped...all the free goodies the older ladies used to bring in for me to eat, special treatment and free meals and drinks at restaurants and bars, free limo rides for mentions on my show...not to mention special 'presents' from bands and record companies for playing their music...which I would have played anyway because it was good. Hey, someone wants to give me something for nothing...I'm gonna take it if I want/need it and it's good. Just like here on Gather, I get points which I can cash in for money...I'm taking it. Never look a gift horse in the mouth...or they may end up kicking your teeth out.
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sharon SugarMomma is a wise woman, Jul 24, 2007, 6:59am EDT
I was raised to not go to a restaurant if I can't afford the tip. I taught my children the same, but they used to get so angry at poor service due to their age ,until they noticed that a lot of their friends didn't tip. They taught them the facts of life in a restaurant and they learned to tip.
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Leslie ~ from NYC ~ R. Jul 24, 2007, 7:15am EDT
That's a lot of research for something you don't like to do.
Thanks for the info. I've not traveled the world, but this will help for when I do.
I tip 15-20% unless the service is extra good or extra bad.
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Jen (I'm back for more!) G. Jul 24, 2007, 8:09am EDT
Pretty much like most above, I tip 15-20% if I have good to excellent service. I have left behind the 'insulting' tip of less than 10% for substandard service and even the evil pennies so they know you didn't forget the tip.
What I find interesting is that in some restaurants I have seen notices that "parties of 8 or more" will automatically be charged anywhere from 15-18% gratuity. My daughter's bowling birthday party had this too. I'm guessing that large groups of people notoriously undertip or don't tip at all.
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Teresa W. Jul 24, 2007, 8:30am EDT
When the service is good, I will tip the usual 15 to 20%. If the service is bad, then no tip at all. And I don't mean because the food was bad, that has nothing to do with the server. Bad service to me means no refills on drinks, even if it's just water or a sour attitude. I usually get food to go because if I can afford to go out to eat [which isn't often], I usually can't afford a tip too. So, it's usually Chinese food take out for us. Either that or McDonald's.
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Ishbel R. Jul 24, 2007, 8:39am EDT
Here in the UK, there is an uneasy feeling of never knowing quite how much to tip. I usually tip 15 per cent for reasonable service, and 20 per cent if the meal has been exceptional. I tip 10 per cent to hairdressers, between 10-15 per cent to taxi drivers. The awkward ones are the once a year ones... it is traditional for us to tip our 'Scaffies' (Scots word for refuse collectors, from Scavengers, I suspect!), milkmen (yes, we still get home deliveries of milk!) newspaper delivery and postman. I usually just chicken out and give 10 pounds to all, except the scaffies, who get 20 quid, to share amongst the crew.
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Carol P. Jul 24, 2007, 8:43am EDT
The normal here is 10%. I use my own judgment.
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Machiavelli Dayupay Jul 24, 2007, 9:07am EDT
Tipping is good if you can afford...
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Trish A. Jul 24, 2007, 9:09am EDT
Interesting conversation. I waited tables many moons ago when a good hourly wage was $1.60. Funny I never had a shift where I didn't make at least minimum wage. I enjoyed waiting tables, felt like it was my opportunity to bring smiles and happiness to people who might be frazzled. Many had returned from a full day at a theme park and were hot, hungry and tired.

I give generous tips when I'm given good service (which is the usual). We don't go out to eat often so the tip is part of the experience.

I agree if you can't afford the tip you can't afford the meal.
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Judith S. Jul 24, 2007, 9:24am EDT
The once every six months I get to eat out due to living on or below the poverty level then if the service is good I tip 20%. However, I do not see what this article has to do with living on income on or below the poverty level. For those who can eat out more often, good for you but remember the average pay to wait staff at a restaurant is under $2 per hour. If they are pissy then tip accordingly but let them know why. If they are good make sure to thank them verbally and monetarily.
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Fran S. Jul 24, 2007, 9:34am EDT
I tip for the quality of the service, I care nothing about "usual or expected amount".... If the service is superior, I tip superior!! If the service stinks, i leave a tip equal to the service
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Jeannie B. Jul 24, 2007, 9:54am EDT
I'm sure by now you have noticed that few, if any, restaurants pay even the minimum wage (because they're not required to) to their servers. That's just wrong.

That being said, I remember that "tips" stands for "To Insure Proper Service" and act accordingly. I don't tip at all at a buffet; all the "server" did was show me to my table or bus the empties. My tips are calculated on good service and venue; ie I'll start at a higher percent at a family-dining restaurant, and a lower one at an upscale place (if I ever go to one).
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Michelle W. Jul 24, 2007, 10:27am EDT
For me, tipping is all about the server. Did they do a good job, fair, excellent? If it was a lousy job and the waiter/waitress was rude and more or less non-existant, I have tipped a penny, which is worse than no tip at all.

My husband and I tend to stick to the 10% range, but will tip more if the staff was excellent with everything.

We even have on restaraunt that we go to that we will bring the waitress extra items, like canned goods that my husband picks up, just to help her out, as she is a single mom and works almost non-stop. She has a become "family" to us, so we always leave her a great tip.
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Mickey B. Jul 24, 2007, 10:31am EDT
20%
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arlene (no shame in my game) w. Jul 24, 2007, 10:51am EDT
Good one. Thanks.
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Gorgeous Gabby, a Gather Geeky Gal, and The Giz Jul 24, 2007, 10:56am EDT
15 to 20 percent is the norm in los angeles and in las vegas. pennies for terrible service. the chef can be tipped too. years ago, we stopped in louisianna, off the 10 freeway, at a tiny diner and the server did an excellent job and i was served the best catfish I've ever tasted. both the server and the cook were tipped that day.
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CyberGwen ! Jul 24, 2007, 11:08am EDT
Are you sure about the restaurant having to make up the 8%?? I had never heard of that and they sure didn't do it when I was waiting tables. One of the jobs that I worked was at a pizza place and for some reason people didn't tip much. (I know it wasn't me!) At the end of the year I had to pay tax as if I had always made 8% which most times I hadn't! So I was out money! Thank gosh I didn't stay there very long!

I always tip 15 to 20% unless it was just rotten and then it is 10%. And even then it has to be rotten on all fronts. Why should the busboy or the kitchen suffer just because the waiter didn't listen, for example.

My step-sister just graduated from Loyola and is waitng tables while she looks for a job. It must be a great restaurant, because I hear she is raking it in. So much so that she bought a new car! My parents aren't to happy that they shelled out 25 grand in tuition alone just for her to be a waitress. (Me, I think that it is funny:)
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Lyn Owen Jul 24, 2007, 11:32am EDT
My daughter was a server for several years. she got 2 dollars and some change an hour. The restaurant did not have to make up the difference up to 8 percent in her paycheck. she declared all her tips. One place she worked she would come home exhausted after a 8 hour shift with 20 dollars in her pocket. The restaurant NEVER made the difference up to even minimum wage. She is a single parent and worked HARD. On less than 5 dollars an hour with her childs father working for cash so he wouldn't have to pay support. Being a server is a difficult tiring job. The wages are legally Very low in the state of Wisconsin because the difference between minimum wage and service wages is supposed to be supplemented by tips. I have heard alot about how servers are getting paid and it is their job to wait on you hand and foot with little or no compensation if the patron is dissatisfied with service food or even the condition of the parking lot or bathroom. Many times if the food was no good no tip was left. If the kitchen screwed up the order who gets the blame. Most cases it is the server. If you cannot afford to pay 20 percent over the cost of the items you order, then I say go to a fast food restaurant or eat at home.
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Angela <:3---}~~~~ M. Jul 24, 2007, 11:33am EDT
my son was going to apply for a job at a dinky restraunt the pay they offered was 3.15 a hour, and the rest he was to make up in tips, but he would also be required to wash windows, do dishes etc. kinda hard to earn tips when your not being a waiter. to me I think this tip thing should be outlawed as part of someones salary, minimum wage should have to be paid to all employees and the tips should be extra!
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Barbara B. Jul 24, 2007, 11:57am EDT
I was head waitress for a few years.
I got great tips back then{40 yrs ago}
because I gave great service to the
customers. I had my regulars that
would come in and ask where I was
stationed. I also did bartending made
great tips doing that too. I try to give
a good tip because I know that's what
waitresses count on because their pay
per hour is now minimum wage. Back
when I was waitressing our pay per
hour was less than $3.00. Don't be
stingy if you can afford the tip! Thanks.
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Cindy K. Jul 24, 2007, 12:20pm EDT
We tip according to the service we receive. My older daughter and I have both worked for tips at one point in time, so we know how it feels. If the waitstaff isn't friendly, they can kiss thier tip goodbye! No matter how bad of a day they're having personally, if they can't put it aside and be friendly, they deserve little, tip-wise. Even not-so-great service can be excused if the waiter/waitress is sincerely nice! We usually tip 15-20%(if they're nice), because we can't afford much more. If we were ever to hook up with rich men, we would be more generous, because we've been there, and kissed butt to make a living doing it!
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Amy Clark Jul 24, 2007, 12:26pm EDT
Tipping varies for me...better service=better tip...terrible service = insulting tip (1 cent) Also depends on type of service/restaurant I'm at...if it's a buffet, smaller tip because I'm getting up and fetching my own food, doing most of the work rather than being served...at a nice sit down restaurant, I expect decent service and will tip better when I receive it...usually don't take taxis because we don't really have that kind of service or need around here (small river town in the middle of nowhere), but when I visited New York about 15 years ago, I tipped well, at least 15% on average...It just depends on the situation how I tip for things...sometimes if I am a little short on cash, I will leave what I can and if I get the same server the next time, I leave a bigger tip then...I prefer to tip in cash because I know that servers don't make a lot of money and they can use it faster and easier if it is cash, and I don't have to pay the interest on it by using a credit card...Also, if you use a debit card and add on a tip, some banks charge for this as a cash withdrawl on your account...one more thing to be aware of...
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Diana Raabe Jul 24, 2007, 12:37pm EDT
20%
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Allana G. Jul 24, 2007, 12:55pm EDT
I always tip 20%. If someone has to clear away my mess or "bus the empties" I leave a tip. It appalls me, when I see people in an ice cream or pizza parlor, leave a mess on a table with no tip. Who do you think is going to clean up after you? This is especially rude when large waste receptacles are there for you to clean up after yourself. As for poor service, I will say something to the waitperson, in a nice way. Many times they will apologize and try to fix things. I have found that poor service often stems from management or harsh working conditions outside of the waitperson's control. A tip from me: if you really hate to tip, pretend it is part of the cost and move on.
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Kimberly C. Jul 24, 2007, 1:00pm EDT
I don't have much to add (no pun intended). I also tip according to service. I usually give 15% unless it's exceptional service, then 20%. If it is okay service, 10%. If it is bad service, no tip or a small tip.

It's those other services that I get confused about when it comes to tipping. I think I've got my formula down for hotels. $1 per night. If I make a mess, a little more. But I'm pretty tidy and I don't want daily service, just at the end of the stay.
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Mae w. Jul 24, 2007, 1:05pm EDT
10 here
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Sarah (I want points) Jul 24, 2007, 2:26pm EDT
Very interesting article. I don't mind tips, but I don't like how we are expected to tip. To me tipping is something that you do because you got good service. When the service is horrible, you shouldn't feel guilty for not leaving a tip.
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Tina Coruth Jul 24, 2007, 2:33pm EDT
Very interesting article, Austin. Around here, waitstaff are not even paid minimum wage. Tips have always been the lion's share of a waiter/waitress pay. It seems an odd way to do it. I think other jobs where the workers get tips pay at least minimum wage - hairdressers, taxi-drivers, valets, etc. It seems the restaurants have a good thing going for themselves. I have a feeling that if they were required to pay at least minimum wage, they would raise menu prices right through the roof!!
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Jude F. Jul 24, 2007, 2:34pm EDT
Good article. I was in the restaurant business for many years, from waitress to busgirl and hostess to management. I started at a Shoney's where I got the very best training that I took with me to every other restaurant of all levels, fast food to gourmet. I look at it like this...I feel like as a waitress I was sort of using the restaurant as my personal business. I wanted to make sure everything ran smoothly, customers were happy, food was excellant, and that I was glad to be there doing what I was doing. Making sure I was doing not only my job, but as helpful as I could be to others was important. That said, I've waited on some awesome customers, who were no trouble, and tipped very well, I've waited on total jerks who didn't tip at all. I've made really good money in restaurants, and yes it's hard work. But I knew going into the job what was to be expected. When we eat out, which is fairly often, I definitely tip according to service, not the bill. I always remark on the service good or bad, as well as the food. We're fortunate in that we frequent the same restaurants a lot, and come to know the employees and are treated well. There's a restaurant in our community, which is run by, I'm not sure what nationality, perhaps Korean or Chinese. They are very popular on the Island, having locations in several places. They serve a large variety of food, from burgers to Atkins Plate Lunches. Unfortunately they don't speak much English, and have trouble understanding it. It's useless to ask for a substitution, or complain about bad food, they just don't get it. (nothing at all against their nationality, I love all types of folks) But it's frustrating to not be able to voice your opinion about something that's not to your liking. There's another big restaurant here, with a lounge/bar, and a fancy main restaurant. In the main restaurant I was stunned to be served a meal where there was a portion of very overcooked broccoli, and when I mentioned it, the waiter just looked at it like there was nothing he could do about it. I'm adamant about food being properly prepared, and definitely want it served with a smile, and want to be asked very soon after receiving my food if everything is ok. Anyway, just my opinion. Y'all have a great day! Much Aloha, Jude F.
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Marty A. Jul 24, 2007, 2:40pm EDT
Austin, Sorry about the persistent housing situation. Why are contractors notoriuosly unreliable?
I agree with your tip information being ~10% in the past. I am 51 and remember it well in the 60's and 70's.
The whole tip thing is a combersome complication to a meal. Why can't the establishments just pay decent wages and forget the tip system (Like at least minimum wage and greater at the upscale places)? There is so much disparity in the practice. Excellent service sometimes yields nothing and poor or rude service sometimes gets the standard 20%. And I wonder if physical attractiveness gives you higher tips? If the pay was decent for the staff, the price on the menu would be the price paid. Who tips the dishwasher? or the cook? I see so many places where the owner makes a mint and continues to pay the staff subsistence wages. I doubt if many follow the law about the 8% compensation.
What do you think about the concept of pooling all the tips and dispersing them equally as some places do?
Is it fair to grade the wait staff on performance? What if I have excellent service and a very low budget? I do tip about 20% rounding up to the even dollar, but probably because I'm a little obsessive-compulsive. It seems that the wages should have increased with inflation but the tip percentage has risen to a greater amount. I do tip regular places because I'm treated more like a VIP (even poor). They greet me by my name and know my preferences and we usually have more involved conversations than "what would you like to order". Many times I have received special treatments or prices or rare items not on the menu.
Thank you for a very interesting article and best of luck with your house.

marty
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Beverly M. Jul 24, 2007, 2:50pm EDT
I tip 20% for good service. 15% if they don't bring extra tea or get the order wrong.
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Marty A. Jul 24, 2007, 2:51pm EDT
Just like to add one more thing.....The hotel maid will perform much better if you either tip, give them a break on some duties make your own bed. empty your own trash or pick up your wet towels.
Garbage workers (sanitation engineers) with have a complete attitude change if you leave them some semi-valuable items that you are discarding separate from the trash and a Christmas treat and card (cookies or baked sweetbread) are appreciated. You will get a reputation of caring and they won't leave messes and will pick up whatever you put out. They get paid well here but who wants to do such a thankless nasty job?

marty
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Shannon S. Jul 24, 2007, 2:57pm EDT
15% - 20% (family members have worked in food service)
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Dave McGill Jul 24, 2007, 3:37pm EDT
Interesting topic, Austin....In California, it has become common to simply double the tax (which is under 8%)....I always make exceptions for particularly good or bad service.....
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Sarah (can't believe the year's over) G. Jul 24, 2007, 5:53pm EDT
If you can't afford to tip, which basically pays for the waitstaff's living and they often have to split it with other people, including busers, barbacks, bartenders, dishwashers, etc.; DON'T EAT OUT!
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Digital Dogs Jul 24, 2007, 6:04pm EDT
I usually tip 15-20% depending on the job, the service itself, and the quality of the food. And like David above I often will simply double the tax (I'm in CA too).

If I've had great service I will not only thank the wait person/staff member themselves (as well as tipping them as generously as I can afford), but I also make it a habit to ask for the Manager or Supervisor to tell them about an exemplary employee - because these days it's hard to find good service and good help and I want to encourage good behavior... and encourage the management staff to reward their workers. IMHO everyone should be paid a living wage and not forced to be dependent on tips for survival.

This was a great article Austin and I enjoyed reading all the comments to see what others around the country and world are tipping.
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dee-dee Wishes you the best life has to offer S. Jul 24, 2007, 6:25pm EDT
I do agree with the calif tax double the tax. But we give 20% unless it was poor than we give 10%. They work so hard most of them . thanks for sharing. God Bless. 10* dee-dee
peace-love-happiness
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Sharon R. Jul 24, 2007, 7:12pm EDT
DB 10
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Barbara C. Jul 24, 2007, 9:01pm EDT
I always tip by the day spent at a hotel or motel. Usually $2 a day. I never thought of it for a long time, but then I knew someone who did cleaning at a motel, and realized that they are paid very poorly and that people often/sometimes tip them.

Years ago when I was young I went out to a very nice restaurant with my husband to celebrate a special event. My husband left a tip and we walked out of the restaurant. The waiter ran out of the restaurant after us and gave us the tip back, with the remark that he wouldn't take such a low tip as it was an insult.

I don't remember now what tip we left, but it wasn't anything like loose change. Maybe we didn't tip as highly as he was used to, but even so, I thought his behavior was outrageous. We never went back to that restaurant, even in later years when we could well aford it.
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Leonard P. Jul 24, 2007, 9:47pm EDT
The system may seem wrong, but as things stand servers depend on tips to make a living. If I tip much less than 20 percent, I think I'm sending a message about the service I received.
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Cindy F. Jul 25, 2007, 9:59am EDT
Between 15%-20%-depending on the service!
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Lyn Owen Jul 25, 2007, 11:45am EDT
The federal minimum wage is being increased. The minimum for servers is still the same as it was in 30 years ago. 2.13 per hour.
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Peter, who hasn't changed icons. That's Jason G. Jul 25, 2007, 12:36pm EDT
I tip double the sales tax. In NYC, that's about 8.5%, unless the service stinks, or is totally exceptional [Ha!] I eat out very seldom, and I usually go pick up my own food so tipping doesn't really come into the picture.
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Karolyn Q. Jul 25, 2007, 12:38pm EDT
I tip 20% when we go out to restaurants. More if the service is very good.
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Michelle P. Jul 25, 2007, 4:13pm EDT
Hey! Great article Austin. In TX I would double the tax as well for "standard" service & make adjustments from there if the service was better or worse. It's harder to figure out in MS b/c the tax is only 7% (there's no sin tax either), I need a calculator sometimes!

There was a funny bit on a late nite show last night about this very thing & how Americans tip so much. I believe the comedian was from Australia, but I could be wrong, it was very late & I was doing the laundry...
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Missy Cline Jul 27, 2007, 2:34am EDT
I always tip 15-20% for good service. less for poor. It's a rotten way to make a living!
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Susan K. Jul 27, 2007, 3:06pm EDT
It is always 20% or more.
Waitresses & waiters get crappy pay and do difficult work.
Yes, difficult work.
If the service is poor I leave a 10% tip.
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Cathy N. Jul 29, 2007, 11:18am EDT
I tip extra well for good service. If the service is extremely poor, I leave a penny. It makes my point.
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Marilyn C. Jul 29, 2007, 11:52am EDT
Boy, you opened a can of worms here. As a former waitress who relied on tips and as someone who frequents restaurants I have can see both sides of the topic. But may I remind you, tipping as part of you income is rare for professions. What would your plumber, or utility company think if the customer was able to pay what they thought the service was worth? And at the professions your work now how could you survive if you were paid based on your performance.

Please also realize when working as a server, you have to deals with other factors beside customers, like say the jerk wad cheap ass bosss, and the grouchy cook with a hang-over.

I am proud to say, I could gauge my service level on my tips, and received 20-35% on the average. But there was always the cheaps skate who left 50 cents or no tips because they thought I was already making enough money. When waitressing, I had to pay for my own uniform, had no insurance or benifits of any kind. I did a service that many, many people could not or would not perform. Please be kind to the service people. Many are supporting family.
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DragonSoul !. Jul 29, 2007, 12:38pm EDT
I am generally a very good tipper...especially when at a restaraunt that I frequent. This is probably because I have worked for tips before in pizza delivery and my girlfriend has worked as a server at Perkins for 17 years so most of her income is from tips. As a courier I do occassionally ger offered tips especially when delivering food (one of our accounts is an upscale Italian caterer) and once in a while when delivering furniture for Office Max or Office Depot. I am not sure if I am supposed to accept tips or not but I do when they are offered. I did one time receive the fabled $100.00 tip when delivering pizza. Upon arriving at the house (the last delivery of the night) when the door opened the bitter scent of a brewery assaulted my senses as well as a cloud of greenish smoke. I'm not sure if the large tip was hush money in regards to the amount of drugs being consumed there, or if they were just too drunk and/or high to realize they slipped a Ben Franklin in amongst the rest of their cash. Either way, I was happy about it once I got back to the shop and counted down my money bag for the night.
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AMBER L. Jul 29, 2007, 9:15pm EDT
IN THE BEST OF CIRCUMSTANCES I WOULD TIP THE 15-20% IF THE SERVICE WAS GOOD, AND IF MY FAMILY WAS WITH ME, IF THE SERVICE JUST WASNT THERE AND I END UP SERVING MYSELF OR FAMILY, EITHER WOULDN'T TIP OR WOULD BE MINIMAL..
I DO ADMIT THERE HAVE BEEN A COUPLE OF OCCASSIONS WHERE I WAS TRYING TO BUDGET, BUT I STILL INCLUDED THE TIP I HAD FRIENDS THAT WERE WAITRESSES AND THEY NEED THERE TIPS..
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blue m. Jul 31, 2007, 2:35am EDT
in Singapore, tipping is not the norm ;D
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JoAnne D. Aug 2, 2007, 6:59pm EDT
Hi Austin, I have been down for four months, I hope it's not too late to put my 2 cents in or should I say 15%. I haven't been ignoring you just down.
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Sara P. Aug 4, 2007, 3:31pm EDT
my standard tip is 20%. if the service is great i tip more, if it's bad, i tip less, but not under 15%. and when i get food delivered and the weather is bad, i make sure to always tip more than 20%
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Charlotte Babb Maven-Fairy Godmother Aug 4, 2007, 4:18pm EDT
I tip for service, usually 15-20%, or nothing if the service is lousy. I go to the same p laces a lot, and I tip more when the wait staff remembers who I am.
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cindy a. Aug 5, 2007, 9:26am EDT
Good topic. I tip when I get good service. In Vegas the tipping is outrageous! I work in the hotel/gaming industry and just recently found out you are suppose to tip the maid who cleans your room. I never knew that. I do know that they work really hard, one of the hardest jobs in this industry, but I also know most of them are paid very well, especially if they are in the union.
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Rosie M. Aug 14, 2007, 5:30pm EDT
I usually tip 15% unless the service is especially good then I will tip 20%. If it's poor service I will tip 5-10%.

I NEVER leave a tip for the hotel maids. I have seen the little envelopes in all the hotels and even at our time shares (where we specifically pay a maid service fee already). I feel that it is their JOB to make sure our room is clean. After all shouldn't we expect a clean room, Now if there is turn down service I will leave a dollar or two tip or if I call for extra towels I tip the person who brings them.
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Charlotte Babb Maven-Fairy Godmother Sep 3, 2007, 7:47pm EDT
I've noticed that restaurant bills often have the tips calculated for you...15%, 18%, 20%. I still think that good service should be rewarded. I have worked as waitstaff, and I do realize how much of my income was tips, back when a dollar tip was more than I made an hour.
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Jaime R. Sep 6, 2007, 2:47pm EDT
I almost always tip but how much is determined by 2 factors - how good was the service & how much money can I afford to tip.
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Erica M. Sep 17, 2007, 9:06am EDT
My parents were pretty standard when it comes to tipping, so I have inherited some of those traits, but I feel it is based strictly on the service provided. If we order appetizers, main course and dessert, the tip will be a little higher. If I send my food back (which rarely happens), or ask for something I forgot to order, the tip will be a little higher. It also depends on if the waiter is nice, brings our drinks, and is sensative to the fact I have a two year old daughter who needs to eat and get out ASAP.
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melissa r. Sep 30, 2007, 10:54am EDT
I tip according to the service that I receive.. if the service sucks and I have been at a restaurant where the service stinks..such as wait for my food for over a half hour, no silverware or napkins at my table.. so when they brought my salad to me I had to wait until my meal was brought so I could ask for silverware etc..something on the menu has run out...just overall bad service.. I have a hard time leaving anything at all.. (I of course still leave something...

I know that waitressing is hard work.. however if you don't like your job and your work suffers from it find another job....I go in and pay $60 for a meal I expect it to be good.
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melissa r. Sep 30, 2007, 10:55am EDT
Oh yes... forgot to mention.. don't ever send your food back..you just don't know what happens to it once they get it back there.. I have seen way to many movies..