Rude people.

Today was the final straw.  I've been trying to resolve a bill for over a year.  Here's the situation.  The doctor says the insurance didn't pay him.  The insurance says they did.   They sent me a statement  showing the check was issued.  To make a long story short, I've spent hours on the phone taking notes, names, copies etc.  I get promised by my insurance company and the accountant says she never received anything,  She's threatening my credit, and my insurance tells me not to pay but to have her call them.  She won't call them.  They said they called her; she said they didn't call. 

So today, I called her to make sure it was handled.  She said, I better pay now.  I said, the insurance tells me not to pay.  I asked her if you would please call them and maybe she would have success because I have been told one thing by the insurance and another from her.  She said simply, "NO!"  I asked politely, "Why not?"  She hung the phone up on me.  So, I called her back and asked for an appointment to see the doctor.  She refused until I pay the bill.  I finally called the doctor's board of examiners and filed a complaint along with several other agencies. 

Then, if that's not enough, the pool man was supposed to be here at 6:00 and he never showed.  No phone call either.  So I called him left 2 messages and paged him.  My third message was, "don't call me because I am not going ot be nice.  I gave him my husband's number. 

My point: Why are people inconsiderate and rude?  Why do people rate the picture of a baby less than a 10?  Why do people scream as if speaking clearly would not be heard better?  Why?  I always try to be civil and respectful, but when I meet rude people like I did today, I will not rest until I have satisifaction, and if that means someone's job, I think it's well deserved.  Someone has to go far to get me to the point but I am going after that accountant with fire's fury fueled with gas.  Was that alliteration????? 

Just tell me why?  Thanks for listening to my daily rant.