Director General
Consumer Protection Council
Plot 1105 Dar-es-salaam Street.
Off.Aminu KanoCrescent
Wuse II, Abuja.
Re: Letter ofIntent Fraudulent Service/Activity Petition against "FIRMSWITCH" operators of "GloryOnline Communications" represented online by www.worldpaypal.net
With a great sense of disappointment, dissatisfaction, anddisaffection, I write to you sir in relation to a business transaction betweenI and www.worldpaypal.net, anonline/e-payment solution service provider, owned and managed by FIRMSWITCHoperators of GLORY ONLINE COMMUNICATIONS with their physical/business addressat:
33A Ipodo Road
Ikeja,
Lagos State
Nigeria.
Below are the names of the Managers/Operators/Officials ofthe company:
DAVIDS.AAWANEBI OLARENWAJUOLUKOYA
ExecutiveChairman VicePresident/Chief Operating Officer
A Company of Glory Online Communications Limited.
Sir, for close to three years now, I have maintained aBusiness account with the above mentioned company via their e-payment website www.worldpaypal.net. During the saidperiod and the course of running this account, I had so far committed the totalsum of N= 48,520.00 (Forty Eighth thousand, five hundred and twenty nairaonly), which was paid into their account in three installments of:
First: N= 29,400.00 (Twenty nine thousand, four hundrednaira only) being a total amount for a $200 (U.S dollar) worth of their vouchercard at N= 147 PER $1, which took them a two weeks period to confirm and sendto me online via their online chat support system and a four-hour frustratingdaily efforts on my part to get them to send it to me.
Second: N= 10,300.00 (Eight thousand, three hundred nairaonly) being a total amount for a $70 (U.S dollar) of their voucher card at N=147 per $1, undergoing the same frustrating experience as stated above in thefirst. Paid on the 30thJuly 2007.
Third: N= 8820.00 (Eight thousand eight hundred and twentynaira only) meant for a $60 (U.S dollar) of their voucher card at N147 per $1.Same as above with experience, and paid on the 5th of December 2007.
At a point Sir, I had wanted to discontinue with the accountafter the harrowing experience when I deposited my first initial payment asstated above, but I forced to back out the plan when it occurred to me thatthey wouldn't agree to that effect after several pleas, the reason on their partbeing their "TERMS OF AGREEMENT" I had agreed to when creating the account. SoI had decided to forge ahead with the intention of at least ordering my firstdebit through them.
The above mentioned payments were paid into their companiescurrent bank account held with GUARANTY TRUST BANK (GTB) Aba Owerri Road Branchadjacent ABIA STAE POLYTECHNIC Aba Abia State.
Bank Name: GUARANTY TRUST BANK
Account Name: GLORY ONLINE COMMUNICATIONS
Account Number: 202149439110
The intent of running and maintaining this Business accountas already stated above was to enable me order for a $200 (U.S dollar) worth ofdebit card which they as at that time presumably the first and only companyrunning such service to the best of my knowledge until the others came on boardwith a better, prompt and cheaper service delivery. They had claimed ofproviding such services within 5 working days, as soon as the conditions of theservices were met. However, to my greatest chagrin, I was to discover that Ihad fallen into the hands of "CON MEN" offering unavailable services with theintent of defrauding their victims their hard earned money and equally sittingproudly tight on it without any foreseeable sign of either repaying the saidamount or delivering on the paid service which I did on the 8th ofDecember 2007, a transaction for which I was charged a 35% commission of the$200 (U.S dollar) which amounts to $70 (U.S dollar).
Even though they told me that it would be due on the 17thof January 2008, I've lost the total confidence in them to believe whateverthey have to tell me because that was the second time the did told such and itnever materialize i.e I was told to wait patiently for another 7 days tocumulate on the 22nd of Decembers by their staff behind their onlinechat system. Even as at yesterday and today, I've tried their number and theonline chat room meeting positive "dead silence" in return, they simple hadbegan to ignore me.
Till date, I've exhaustred all resources and energy in myhonest bid to see an amicable resolution to the abnormally but I have seen thatthey are an unrepentant and hardened gang of criminals posing as a businesse-payment outfit, with frivolous excuse that my MasterCard debit card order wasas they put it "undergoing due process" whatever they meant by that. Itsobvious to me as I heard around me that it is a new "419" term invoked by"Yahoo-Yahoo Boys." What a shame that cooperate body as they claim could beusing such terms, no wonder their services is nothing to write home about. For abouta month and a week now, I have written to their support@worldpaypal.net and throughtheir frustrating so-called 24/7 online chat system worldpayaplnet@yahoo.com without anytangible, concrete, and positive response.
I hereby, has no option than to petition to you Sir on thiscase because as it is now its gone beyond my self effort to resolve it. Idemand for compensation from for not delivering on my paid service therebywithholding my funds without interest and for no legal reason for all thesewhile denying me the opportunity of utilizing the said funds for discountedonline business transactions/services which I had intended cashing in duringthe yuletides of December 2007.
Secondly too, for the unquantifiable losses I had incurredemotionally, financially, and otherwise in my self-efforts contacting themtowards an amicable solution of the raised matter in contention. I would preferto you Sir to use your good office to compel them have my Business accountswith them closed without further delays, and all my paid funds utilized andservice not provided/honored and unutilized funds returned to me, totaling N=48,520.00 (Forty Eighth thousand, five hundred and twenty naira only) about$330 (U.S dollar) equivalent.
Attached herewith, are all the scanned documents of thepayments slips excerpt the N= 29, 400 which I couldn't provide as at now due tomisplacements as it had been close to or over a year when I did deposited thesaid amount. However, there's no doubt and I believe that all my paymenttransactions with them are in the database of the afore mentioned bank wherethey currently holds an account, GUARANTY TRUST BANK (GTB) for prove andconfirmation. More there was no way I could have successfully ordered for a$200 debit card without having or meeting their financial obligations for doingthat.
Below equally, are details of my Business account with them www.worldpaypal.net
Account Email: rave4kartel@hotmail.com
Account Name: CHIDIAGBA, KARTEL ONYEKACHI
Account Number: 102080007777
Companies Name: ACOKGROUP
My Transaction log info showing the successful transaction forthe debit card order and my current balance is as below (copied from my Businessaccount from the website, www.worldpayapl.net):
Worldpaypal® Account >TransactionLog
1 Transaction(s) Conducted on this Account
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Worldpaypal® Account >AccountBalance
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Thanks for your corporations and anticipated investigationof the raised issues on hand and an immediate resolution to it. My appreciationfor your attention and considerations.
Yours Faithfully
Chidiagba, Kartel .O
Aggrieved Consumer
note: This si letter I wrote to CONSURMER PROTECTION AGENCY OF NIGERIA


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