Your Date of Birth is not Your First Name

barb - lolz..... I'm sorry you have to go through that all the time. I'll make sure I listen to the pharmacist question next time.

very funny people are spacey

I used to run into this problem at my old job. Letting my supervisor know that the person who is to replace me at my lunch break did not return from lunch. His response. ( We all just need to get along) ..?????? What did that have to do with no lunch coverage?
I feel for you. Thank you for sharing.

I get a similar response at work. I work for an insurance company and when people call to change cars or add a car to their policy, after finding out their name my first question is: "What year is the car?" It never fails that I always get "Ford" or "Toyota". So then I'll say "No, what YEAR is it?" They usually then give me the model... "Taurus" etc. I guess the word "year" throws them off!

Oh, god. I worked in insurance for awhile Vikki. Why is it when people call in to add a car, they never ever have any information about the car? Here's an example of the typical calls I'd get.

"Hi I wanna add a car to my insurance."
"Great, sir. Can I have the make, model and year of the car."
"Its a four-door."
"A sedan?"
"No, a truck."
"So its a truck not a car."
"Yeah, I guess."
"And the make?"
"Its a truck."
"Yes. Is is a Ford, a GMC, a Dodge?"
"No, its Chevy."
"Ok. Great. And the model?"
"It's a truck."
"Yes, sir but what model?"
"I don't know."
"Is it new or used?"
"I just got it."
"So, is it new."
"No. I don't think so. "
"Do you know the year?"
"No."
"Sir, do you have your title or registration with you."
"No. Do I need that?" (It would help since you are an idiot.)
"I will be needing the license plate number and VIN from the vehicle. Do have those?"
"No. Should I go get them?"
"Yes, please."
"Ok, but I'll have to call back. My son has the truck right now."
"Your son is driving the truck right now?"
"Yeah."
"I don't show your son as being on your policy."
"No, I don't think he's on it yet."
"I can add him to the policy. I'll need his driver's license number."
"Uh...ok. He's not here right now, though."
"Does he have a driver's license?"
"No. Is that a problem?"

I never cease to wonder about humans! When I tell them I want to go to the toilet they ask me what I want to eat, and go to get the dog food pack! When I tell them I'm hungry (which is most the time) they open the door and wave me out!

Maybe you are not speaking clearly enough, Floyd?

If we don't end up looking like idiots for that, we'll just figure something else out, Barb. We're unstoppable. lol

De M, you definitely have worked in insurance! I've had that same conversation way too many times to count! I always love when I ask "What kind of car is it?" and get in response "It's a blue one".

Thank you so much for all of your responses. You are all so funny!!!!!

Hi, my date of birth is BRIDGET! LOL!

What, oh, I'm sorry, I wasnt listening, could you repaet the question.

I was born on Arlene.

LOL...I think this starts at a young age. My 11 year old answers questions before she hears the entire question...her teacher even told me that she does it in class sometimes. It can work to my benefit from time to time...she ends up giving me answers to questions I would have asked if I knew the answer ahead of time. Yep...it's like they say...it always come sout in the end!!

Ok, I have to side with "Don" here. :) I think customers just anticipate the next logical question. I know when I am going to a pharmacy or some other type of store, I am in a hurry to get in and out that I am not focusing on the person helping me.
Also, I get a little anxious when I pick up mine or my family's prescriptions. That's sensitive info.