Will someone who works for Gather PLEASE message me?

Nice... no response from gather, but someone was kind enough to drive-by lowrate me.
Thanks.
At least I know that Gather still has an ass.

Sailing by from Comment Speedway! Thanks for sharing!!~

Hannah,

I don't work for Gather, but perhaps I can assist you.

Have you remitted a Member Support form outlining the problem?

Also, what happens when you try password recovery? Why is it not working for you?

Are you certain that email from Gather isn't ending up in your junk mail?

The password recovery system lets me go through the whole process and says the message has been sent. I did this after emptying my trash and my spam folders in Yahoo. No email arrived in any folder in my email account. It works with my Mom's account - she has gmail - but not with mine.

I have submitted two member support forms, one a month ago, and a second one 2 weeks ago, but have received no reply.

sorry... the second one was one week ago, not two. It just seems like an eternity because I am denied my gather addiction :P

Hannah,

You may want to add the three email addresses listed below to your email 'safe list' or to your email address book. Then try resetting your passward again.

memberinfo@gather.com

gather-updates@gather.com

promotions@gather.com

If this doesn't work, the problem may be related to the recent update. Your comments to Gather should get their attention though and get this resolved for you.

Good luck!

Thanks. I all ready have my filters set up to direct anything with "gather" in the sender's name to my inbox, so that should cover all 3 of those. Hopefully someone on the gather crew will see my requests for help and get the problem taken care of.

Hi Hannah -
We'll do our best to get you access to your original Gather account today! Thanks so much for your patience and I'm sorry we've been backlogged recently!

Thanks :)
I am just glad to hear from someone on the Gather team. I am going into Gather withdrawal, LOL!

Hannah,

I hope Gather was able to resolve the problem for you today.

This comment is to let you know that this content has reached at least ten comments, and as such has been removed from Comment Speedway! Congratulations!

So far, I still can't get into my account... haven't heard from gather since the comment above. I am not sure how their system works for assigning a new password when the password recovery system isn't working. There might not be another established way to get me one if they have been relying on that method to work.
I am not sure why the password recovery system will not work for me, but since it worked for my mom and her gmail account but not me with my yahoo account I would guess that Gather's password recovery system isn't working with Yahoo email addresses.
I have wondered if Firefox might also be part of the problem, but I am afraid to use explorer with Gather again, because the last time I opened explorer (which I did when a new update made it so that for a time I couldn't post pics on Gather while using firefox) I got the virus that caused this problem in the first place and it took days to get rid of it. Needless to say, I am now quite leery of Explorer. O.o

Also, since I can't use my regular account yet, I went ahead and entered the Boca contest from this one, so I guess I am going to keep this account until the contest is done.

Got an email from member support and the problem is being addressed but has not yet been solved. It took me an extra day to get the email because my inbox is full of messages from Gather and the important one was in the middle. Every time (with this account) I join a group, someone comments on my post, or someone messages me, I get an email notice. There were about 50 of them.
My old account was set up so that I didn't get any email notices from Gather regarding my activities, only Gather's updates, etc. so I am not used to that. :P

Well, so far no change... Still can't get into my account. I would really like to have my original content back.

At least I know that Gather still has an ass. -Hannah

That's funny, I don't care who ya are!

Hannah,

I'm sorry that you still can't access your account. I would encourage you to send an email to Gather requesting a status update. Be certain to include any ticket or reference number in your message.

Good luck! ...again.

I am going to give up on my old account. I will begin transferring my stuff to this account as soon as I have time. I am going to copy my articles and the comments and post the combination of both as one article each, so that the comments won't be lost.
I think I might be able to do that with my photos, and will at least try to do so.

Hannah,

Wasn't Gather able to retrieve your account? What was the last response you had from them? ...and how long ago?

I can't believe they still don't have this fixed for you!!!!!!!!!!!!!!

What a bummer!~

The last respons I received was a comment on my article "Can't get into my gather account - made this one so I can ask for help"


"Hannah - We'll do our best to get this resolved for you today.
Gather Member Support , Feb 17, 2009, 9:57am EST"

I've had nothing from them since... not an email, not a Gather message, and no more comments.

Well Hannah, that's too bad.

I would suggest that you send them an email following up on your original request (assuming you filled out a Member Support form).

You may send that email to support@gatherinc.com

Good luck...again.

Welcome to Gather Hannah.

I have doen that, Kevin. I've messaged, emailed, formed, requested, begged, cajoled, and bitched. None of that worked, so I am now switching accounts. I will move all of the content I want to keep, and when I am finished I will request that the old account be closed and all content deleted.
That way I can actually keep gathering.

Regarding the member support form... yes, I filled out more than one and have followed up as well. It's been over 3 months now.

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