I want to welcome leadership expert Stephen M.R. Covey to our Ask The Author series today to discuss “The Speed of Trust”, which was just released in hardcover last month. The book represents years of research Stephen has done into how trust impacts business relationships and his book shares valuable lessons for building both professional and personal trust. You may recognize the name – Stephen M.R. Covey is the son of Stephen R. Covey, the author of “The Seven Habits of Highly Effective People.”
In the book, Stephen explores the hidden “tax” that low trust imposes upon on our relationships. When trust is low in a company or in a relationship, every communication, every interaction, every strategy, every decision is taxed. By contrast, Covey shows us how those who have earned high trust experience the opposite of a hidden “tax”. They receive a trust “dividend”, a performance multiplier, that enables them to succeed in their communications, interactions, and decisions and to move with increased speed.
In the book, Covey outlines 13 behaviors of trust-inspiring leaders, including demonstrating respect, creating transparency, righting wrongs, delivering results and practicing accountability. He also explores the different levels of trust, beginning with Self-trust at a personal level, rippling out to Market and Societal Trust that brings respect and success to an entire organization.
Luckily, for those of us who have lost trust with important people in our lives, there is hope. Covey gives his readers concrete solutions for how to restore trust in business and personal relationships.
Stephen is here today to discuss the issues brought on by varying levels of trust will draw upon his extensive research in this field. He looks forward to hearing from all of you.
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I invite you to read excerpts from The Speed of Trust in Stephen’s Speed of Trust group and a great book review from Gather member Arielle K, and then join our conversation with your thoughts and questions.
Welcome Stephen. We look forward to speaking with you.
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