Some of My Friends Are LEAVING GATHER Because of Glitches.

I have not had any of these problems, thank heavens.

Hi Ya doing Heather.
Prior to me getting my puter fixed,finally,the glitches killed my gathering,so i stopped.
now,no problems with a couple exceptions,points are scarce,cant go to my groups,sometimes i haveta reload the screen twice to post 1 comment and can hardly post anything at alll
I think Gather was ruined when they introduced the video and the updates.
i dont come on hardly at all anymore since that happened.
alot of the people i know hae already left gather.
Im sure more will follow

I haven't either.

I have had intermittent problems publishing images for the past three days. The most frustrating thing to me is that the connections I remove myself from keep coming back. It seems I can't drop them. It removes them for moments but then they are back. Very frustrating.

Few glitches last week but it seems to be a lot better now...

I have a few minor glitches...

Who all is leaving? I heard julianthree

hmm i have not had any problems but my friend has not been able to leave comments

Corina, I had that problem too! You just jogged my memory! Maybe I should edit this to include that?

Christopher, I have noticed that the points don't seem to be adding up as much as they did before too... Has anyone else noticed that?

Martha Jette, too is leaving

I don't know Martha...but, I hate it that people who made it through all the fighting, are now leaving because of glitches!

I cant upload video. And I know its not my fult.

And Kevin B. cannot write comments or post articles, he says that he is not ready to leave... But how long will it be for? People are really getting frustrated

Lindsay S. who is your friend?

I think everyone has had a problem or several with Gather's mechanics. For ex.: my images have disappeared and so have some of my articles. That is frustrating! I have never cared about points but I want my writing to be maintained. Let's face it - the computer is not sacred and sacrosanct and everyone makes errors! It all comes down to personal choice!

I haven't been able to view videos at all (even my own) since last night. When I upload a video, I can see it at first, but if I click a video, all I get is the gather menu bar, and a blank page.

That doesn't really bug me so much, though, because I'm usually too impaitent to view it. I do wish I could see my comments, though, and reply to them from the videos.

I have not any problems as of yet. I noticed the other day that the search didn't work, but that was no big deal.

they are getting some of the kinks fixed.

Not really.....Gather is a bit of a kinky mess for others though ;)

I couldn't search groups, but that is now fixed
I still can't search people though

Mine has been kinda slow but I haven't had any other problems so far.

I haven't had these said issues however I have had the fact I can erase pictures with my cursor, my points have only gone up 16 points in the last 5 days or so. Seems the more I comment the less points i get. I have had issues with gather not updating itself I have to refresh to get the most current articles and photos. I have NOT emailed Gather since I figure many others have and whats the point?

I have not been able to view videos. I have missed the regular articles people were writing. There have been a few times I could not click onto an article someone posted. I just wish there were more articles.

I haven't been on a lot since the updates. Honestly I'm not really liking the "feel" of the site to much now. The site seems even slower to me and I have a cable modem. I've had duplicates on mail messages from certain senders and it's not all the time but keeps happening. I've had the message about comments on my videos when I never posted any yet. I also have been hit by a flagger since then even though many others have posted similiar articles and have not been flagged.

I've never had any issues... yet. *knock on wood*. It would take one heck of a glitch to push me out of here. :-) haha

I have been lucky. The worst thing I get is it tells me I left a comment on my video every time I comment on somebody elses video.

I haven't had any major problems - just slow on the day video first came out.

Sometimes things seem slow, but I can attribute that to Comcast as much as to anyone else (I, unfortunately, share a hub with the University as well as another large city nearby ... so speeds are usually no where near what's promised) ... and sometimes it seems like I just can't get a page up, so I go do something else instead. other than that, no real problems.

Has been really slow with me... WAY slower than it was before.

I have problems reloading pages or them taking FOREVER to load. Sometimes they never do. Than sometimes I get that the server is unavailiable...

I think that gather has been NOW saving too many temp files on my computer or something, and it has to do with it.

I'm four days new to Gather and I love it! No problems. Actually, I'm amazed at how everything/group/people...connect! Hope it's not just beginners luck.

Good for you Cheryl!

Thanks for the comment!

I can't comment on some articals and pictures while I can on others, but I'm not going anywhere ;)

I had some major glitches last week but it is much better now...only can't post vertical images even though I have resized them. Wierd!

I have heard that people are having problems...my icon and pics dissapeared for a few days but came back..no big deal.

if people want to leave let them go, there will be plenty more people. gather does still pay and they always figure out the glitches sooner or later. and the points and cash come back...

Free Ann B. This is a campaign a group of my gather friends have going for one of our contacts. She can read and email, but can't post comments, articles or pictures. When she emailed support, so got a very nasty response along the lines of "we know people are having problems, we don't know why, we don't want to help you, leave us alone" - not those exact words, but that's how it made our friend feel. We suggested she open a new account, but she shouldn't have to, should she? Gather should try to help her situation.

As for me, I haven't received email notices for months, so it's hard for me to keep up on my article comments. Other than that "no" problems, I guess.

way slow, sometimes comments are slow to post, etc etc. I think Gather, in upgrading for videos, exceeded the capacity of their servers. Need bigger or more servers.

There are no problems here, but it seems like points are scarce.

I haven't had any of those problems. The only thing I'm running into is Gather being down when I'm really wanting to get on.

I very seldom have any problems that don't get fixed. Sometimes I think that everything is just very busy all at once. Other times I just change browsers and all is well again.

I don't think I'm having problems but Ive only just recently started using it every day.

I don't seem to be having any of these problems.

I've had problems publishing on occassions lately, posts blank articles. I started saving everything as a draft so I don't have to rewrite those....it seems most of the problems happen when the site is busiest...

I have only had a few problems loading images, but it worked out in the end.

there have been a few problems - mostly notices to approve content that are not cleared out. a few image loading problems, but mostly it works okay.

Not to me a witch, but is this a "DAMNIT! I've been trying to reach customer service at gather for a week and nobody is responding so I quit" sort of quitting. Or is this a "WAHHHHHH. I can't make anything work Gather sucks and they should be able to read my mind and KNOW what is wrong and since they don't I'm leaving" sort of quitting. Cause I've had a couple of problems, but they were resolved and I've had no problem since.

Since I'm not participating anywhere near as much as I used to...because of all the fighting and attacks...I haven't been affected by too many glitches, especially the publishing ones. At least with the new upgrade, I'm finally recieving E-mail notifications when images are published again. (I went through the entire last photo promotion not being notififed when anyone posted images.) Now, about the only glitches I'm noticing is some people's articles are not coming up when I go to them...and there are others where I can't make a comment or ate because that portion doesn't even appear...after the end of an article, I get the 'groups posted to' but that's the bottom of the page and there's no rating bar or comment space. I've also heard other problems with Gather off-site...like people not getting their gift cards in a timely manner...or at all...and other who are being paid cash having to wait over a month to recieve their money...even after Gather staff members have said the check is in the mail...and it still takes another two weeks for the money to arrive. That IS the one thing that would make me leave...not sending me the money I 'earn' by participating...and if I was still doing so like I used to in the past; that would make for a nice, little check coming in monthly...a hundred dollars is a hundred dollars!

Other than being a lot slower, my only other complaint is my magic cursor that is able to make thumbnail photos disappear! Whoa! How'd they do that?

I haven't been real active or posted much lately so I don't know if there are any more glitches waiting for me. Hope not.

I'm going to assume Gather will get things fixed and all will be well in the kingdom of Gather very soon.

The suggestion to flush out temporary internet files is always a good one, especially when you use a site a lot and it makes changes. I maintain a small nonprofit site and updated it last night, deleting the old logo and adding the new one, and the old one wouldn't go away. Somehow the old and new files got linked. Stuff like this happens, unfortunately.

I've had problems loading images, and I haven't been able to view a video, yet, so I've given up on that one!

I am at about the same. See "X" instead of pics once a while. I refused to participate in the video part and I think that my be part of the problem with Gather right now.

So if your friends are leaving .... were are they going?. I don't know of another site that is comparable.

OK I get locked out nightly, as if it is a revisting glitch.
Thats why I am emailing you. That still works, as does rating via stars, and flagging. OOPS, I discovered not to experiment with that as if it takes the article disappears and their are hrt feelings!

I have emailed Mary Ann my complaint. Maybe gather has a secret no-fly list! LOL.
Feel free to copy and post this as again tonight, I can't - James s F

Have to admit I've been rather glitch free, though that might be because I don't post nearly as often as I should. Do get caught with their system maintenance page pretty much always, probably because of the time difference. Don't think I'd leave because of glitches though. Frustration is just another part of life, and I've met too many interesting people here now.

My friends haven't complained about Glitches. Many of them left because they thought this was a writing site and it turned into a chat room. Guess different groups have different priorities.

This was my biggie:

http://www.gather.com/viewArticle.jsp?articleId=281474977092263

And after I posted this, I got 2 emails saying they couldn't leave comments.

I have not had any problems except for what seems to be exceedingly slow page changes and refreshes. When the images disappear, that only seems temporary and when I am a little more patient they restore by themselves.

I do hate having to click several times before things happen but until I read about everyone else's problems I assumed that had something to do with my hardware. Now I am not so sure.

I haven't had any problems yet. But, I am really only getting into it. I know, I signed up last year. But, I really didn't know what this was all about before. Thanks for your support. I really appreciate it.

Interesting! Now I know why my life got too busy to come to Gather regularly. I have been scarce lately, and will be for a few more days while I get caught up. However, at that point I plan to be back, and my guess is that all of the 'kinks' -- at least any that would happen to me-- will be straightened out. That's just the way my life is-- I only do what works-- and when things aren't working it seems like it works out that those things just aren't in my life until it gets worked out.

Anyway-- hopefully it will get worked out for us all.

I had a problem posting to a great article. I had written this long comment and it wouldn't post and then it was gone. It was discouraging but I'm pretty new here so I'm not leaving yet. Lots of interesting articles!

no glitches. just me making mistakes. once i get i got it !

"My friends haven't complained about Glitches."

If I see one more article complaining about Gather glitches, someone is going to wind up face down in my pool. And then, Mr. DeMille, I'll be ready for my close-up.

Carmen M. says:

I'm sorry I haven't commented on anyone's articles but ever since Gather did their upgrades I haven't been able to comment on anyone's articles and I haven't been able to submit my own articles. The POST and COMMENT buttons don't work. The only things I've been able to do is read and respond to e-mails and view articles.

I've sent Gather support (and Tom Gerace) a couple of e-mails but I haven't heard word. If anyone out there has some ideas on what is going on or have an idea on what I can do I would really appreciate it. I know that another Gatherite is having the same problems I'm having (she e-mailed me and told me that Gather told her to be patient....something about working out the bugs). But, this has been going on for almost a week now and this is getting ridiculous!

Thanks,
Carmen

Yes, I'm having problems. A bunch of my photos disappeared. I said I didn't want to join a bunch of groups and it still says I have invitations. I have posted both articles and left comments and have received ZERO points. So, that's more than a little frustrating.

I don't like the video section, but I'm sure some people do.

I'm fairly new on the scene but I haven't had any problems.

I haven't noticed anything major since after a few days past the upgrade/change.

I just joined Gather a few days ago. I use a PC as well as a Mac computer and have yet to see a single glitch on either :)

I received an email from Carl (not...) Lee

This is what he had to say...

Hey Everyone,

Here I thought I had problems.

After mass emailing my article: Gather Email: Glitches and Garbage, what have you experienced,

http://www.gather.com/viewArticle.jsp?articleId=281474977092263

I received three emails from people who said they cannot comment or post to gather.

Pat S., http://shinythings.gather.com has changed her icon to a protest marcher carring a sign saying free Ann B. who is having the same problem.

I'd like to put together an article, listing all the names, as well as your gather home page, of the people who can no longer comment or post to gather.

Maybe this will help Gather to resolve this issue for all of you.

So if you are one, email me, if you know one, ask them to email me, using cannot comment or post in the subject line.

Please, do not respond to this email unless you are having this problem.

If you have glitches, leave a comment on what they are at the above article.


Thanks
CL

I had some problems with changing my icon. The picture took FOREVER to down load!! My daughter was helping me, thank god she is a patient person!

Hi! first of all, I'd like to assure you that yes, we know there have been ongoing problem. As you know, gather recently made a move and also upgraded the site with video capabilities as well as other updates. In the process of this happening, problems arose within the system that need to be addressed one at a time to find the root cause. the problems are being solved as I write this comment and it is but a matter of time before they are all resolved. Please be patient. With a site of this size, with a membership well over 300,000, it takes awhile to get to every problem.

If you have contacted gather be assured that even if you did not receive a reply to your email, it has been read and the problem added to the list or checked to see if it was there already. Tom explained soon after the update that images were being recovered from the previous server. As to my knowledge, this problem has been rectified.

As for the inability to comment on articles, we know about this problem and are working on it from our end. Even the guides have had problems onsite as well as seasoned computer users. It is not a problem experienced by only a few users.

If you are having problems accessing video....here are a few self help things you might try. If they don't work, please contact the Gather guides or myself and we will look into the problem further.

a) Switch browsers.

b) Update your browser.

c) Turn off TEMPORARILY your anti-virus and firewall software.

d) Update your video driver.

Heather, thank you for posting Carl's letter, As I have told members all week long, we cannot help solve a problem if we do not know about it. And that brings me to the daily guide article. Gather guides is not just a forum for questions from newbies but a way that the guides can help members through some of the latest glitches and problems onsite. We are trained in solutions to problems as they occur and many times we either have the solution for you or can find it. But as I have mentioned before, we cannot help with a problem we do not know about.

Chip. I'm sorry you find the guides to be less than helpful. You certainly have the option not to ask us for help. While your opinion is certainly welcome on gather, name calling is not and is in fact a TOS violation. I must ask that you refrain from it in the future in postings. If you have a problem, a concern or a complaint I invite you to visit the Gather guides article of the day and leave a comment there or contact me directly. I assure you we will do all in our power to help members make gather a better experience for everyone!

Cathy, if you cannot see invitations, it may be because they are of adult content enabled (ie: language etc) check your settings to see if you will accept adult content, check them temporarily, update your settings page and then try again to access the invitations. My guess would be that that is your problem. Oftentimes with an update to the site, your settings need to be re-set. I periodically check mine to make sure they are where I want them to be. If that does not work, please contact the guides or myself and we'll check further for you.

if there are any other problems, again I urge you to visit the Gather guides and post your problem or concern there. We will address the problem and will do all in our power to help you as well!

thanks for posting this Heather and for all of the comments within!

Sometimes I can't load a site but I have tried later and its fine.

no problems or missing items that I know of here!

I haven't had any problems but I also really haven't been on for the past week. I have had no problem leaving comments today though.


WwW.SparkleTags.Com

One of the Gather Guides™ wrote:

"As for the inability to comment on articles, we know about this problem and are working on it from our end."

The Gather Guides™ are working on this?! Smashing news! You guys should be getting paid!

Knock on wood, I haven't had any problems:)

If you have contacted gather be assured that even if you did not receive a reply to your email, it has been read and the problem added to the list or checked to see if it was there already.

hmmm... maybe the guides should let Tom know this, since he has this to say on my home page: "Fellow Gatherers, We are having difficulties with the Support team email box. Messages emailed to Support@gather.com are not reaching the team."

I have not experienced any problems.

See me at: thank you for your comment, As I don't know the business practices of gather I cannot reflect further on it...however, I'm sure if you would like to speak to gather...they would welcome your queries and opinions. As you know numbers are everchanging on gather and in fact the member base fluctuates with the day....as do the membership numbers on any site for that matter.

Janna...."we are working on it" simply means that we are keeping gather apraised of all the problems members are having onsite. I am not a technology person by any stretch of the imagination but I CAN and have been compiling lists of problems as they occur and which members have these problems as well. This helps gather in identifying the problems, some of which we are aware and can leave tips on things that have worked for us in solving the problems (as I listed in my above comment) Some problems are member specific and when we can identify them as such we can help. Also if you keep an eye on the we will also regularly post tips and notices that members may find helpful in solving problems when they occur onsite.

Sandy, when I mentioned contacting gather, it was meant in many ways and not just emailing them. We are aware of the problems with the email to support. Tom will update us as gather finds the problem. You can also contact the guides at for any updated information or simply to leave a concern or problem you are having in our daily article. You can also contact myself or any gather guide. We will help you in any way possible. If you are having a problem, feel free to drop me a line. I am in contact with gather on a regular basis and I'd be glad to relate your problem if you'd care to share it with me. :-D

As for those who have reported no problems....great! I'm glad the bugs are being ironed out for you. The site is going through a lot of growing pains right now and we appreciate your patience and understanding on the issues onsite. :-D

click here to add your question, concern or comment on the daily Gather guides article.

Ten unsolicited points from the world's worst connection. Merry whatever you celebrate.

Im farely new - but no

Everything is loading very slowly, especially at different times of the day. I've also gotten a blank screen a time or two. Other than that, I've not experienced any other problems.

I just made a post asking if anyone was having a problem with speed?

In the less than a month that I've been here, I have had nothing BUT problems.......it has been so disgusting, frustrating, and really maddening, that several times I've thought of quitting......already some of my good, and former BT, friends have already come and go....told me they couldn't "put up with all the crap on here" (I'm assuming it being very slow to get around, points very slow to post, etc., etc.).........I'm really not sure how long I'm going to be able to hang out here........guess it depends a lot on my patience! Also, I have gotten some great help from a few great gals....won't say the names, but you know who you are!!!!
Yeah, I have a feeling that more will be quitting.

I have and I' new...I kind of thought it might be normal