I have been MIA from gather for a week due to lack of Internet. Upon my arrival back to the community, I found a lot of comments stating that they were not receiving no points. It seems to have many upset. I contacted Gather and received a prompt reply from Chuck of member services.
Personally I would rather get an official statement and stay away from spreading the gossip. Like the real world, we each have different ways of dealing with problems and such. So this is what I found out. I hope it helps to relieve the stress that many are under from the point program at Gather.
I did get permission from Chuck to share the following conversation with you in the Gather community.
Connie : "There is a rumor going around that Gather is doing away with the points. People are saying their points are not moving at all. I cannot find an official post with that information. Is it true or just a rumor?"
Chuck: "No, we are not doing away with Gather Points. We did, however, reduce the number of points that are being distributed, so people have probably noticed a decrease in how much they are earning. On the plus side, we made a change so that accounts that are not active (which can still earn points from content published awhile back) will stop earning points. It will take a little time for some of those accounts to have their earnings shut off, but when that starts happening en masse, active members should see their own earnings improve."
Connie: "Also the site is really slow."
Chuck: "As far as the slowness, well, it's been an issue for awhile and we are aware of it. I wish I had something better to share on that front but unfortunately I don't!"
Personally I find the information to so much better than speculating what is going on. I do hope this helps each of you to be aware of the situations that are being discussed in the community.
I know each of us wish the site would speed up ( Lots) but it does not look like that is going to happen anytime soon but active members in the community should see improvement in their points soon. That is good news.
Please remember that when you contact member support, your response will usually be sent to your regular email address NOT YOUR GATHER email.