by RJ H.
Member since:
December 15, 2006

RedGage Gift Card Disappointment

August 20, 2009 05:11 PM EDT
views: 250 | comments: 42

I won the daily drawing for $50.00 on Redgage a month or so ago. Once it arrived, I went to the gift card website to activate it, but it wouldn't activate, and asked for an activation code. I checked the paperwork and gift card, but no activation code was provided. I checked on Redgage for directions, found them, and saw that I had done it correctly, that no code was needed. Tried again with no luck. Emailed Redgage for an activation code, and they said it wasn't needed, and provided me with the same instructions that were not working for me.  But I tried it again. Nope. I emailed Redgage about it again and got no response. So I went back to giftcards.com and I filled in the info to activate my card by providing personal info. They would be in touch. If it didn't work, they would contact Redgage and get the info needed, and activate it. Never heard back. Filled out the info again a week later. Never heard back. Kept trying to activate the card during the wait with no luck. Contacted Redgage again with no response.

Aargh!!!

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Comments: 42

Jenn P. Aug 20, 2009, 5:13pm EDT
I heard so much bad things about redgage.. so I didnt bother signing up. good luck
Tonya Downen Aug 20, 2009, 5:14pm EDT
Oh my that is not good. I hope they come through for you...I never joined them...
Winona Morris Aug 20, 2009, 5:14pm EDT
Eeesh. How horrid! I hope it gets resolved. I wonder if any other giftcard winners have had this problem?
♠~Dnbuster~♠ ~. Aug 20, 2009, 5:15pm EDT
aww i am so sorry.
i stopped going to redgage.
Heather C. Aug 20, 2009, 5:15pm EDT
I am so sorry you aren't getting what you won.
Robin G. Aug 20, 2009, 5:17pm EDT
I hope someone from RedGage reads this, and fixes the issue. It really makes them loook like crap. :shakes head:
Brenda (square peg in a round hole) H. Aug 20, 2009, 5:18pm EDT
I was stuck on that activation code too. Turns out that I needed to put in the last 4 digits of my phone number.
RJ H. Aug 20, 2009, 6:40pm EDT
Wow! How did you figure that out, Brenda?
Dorothy H. Aug 20, 2009, 6:54pm EDT
Why do they not instruct this on the site?

How did you figure out to use the lst 4 digits of your phone number?
Brenda (square peg in a round hole) H. Aug 20, 2009, 7:57pm EDT
Did you try it?

I remember seeing it somewhere that I would need a phone number for activation. When I typed in the digits on the card, it said I needed a code. By the little box where they wanted me to type it in, was the first 3 digits of my phone number, I just figured they wanted the rest.
RJ H. Aug 20, 2009, 9:15pm EDT
No kidding! It was never obvious to me, as I never use my home phone and never dial the number. If I can locate my card, I'll try it! Thanks! Wish someone would have clued me in from Redgage or Giftcards.com.
They DO list it on the site- when you are signing up for the card, it asks for a phone number, and specifically states "This info will be used as your activation code only."
Kelly M. Aug 20, 2009, 5:31pm EDT
That would be frustrating!
Jennifer K. Aug 20, 2009, 5:46pm EDT
I hope they get this straightened out for you. :)
RJ H. Aug 20, 2009, 6:41pm EDT
Thanks Jon! I love you! LOL!
Jennifer K. Aug 20, 2009, 6:42pm EDT
I love me too. The icon me of course. ; - )
RJ H. Aug 20, 2009, 9:15pm EDT
LOL!!!
Karen M. Aug 20, 2009, 6:10pm EDT
That is terrible...I hope you will follow up here and let us know the results....it WILL make a difference with my participation on Redgage!
Elaine S. Aug 20, 2009, 6:35pm EDT
I don't go there anymore
I hope you get your money
☆ ƒåitĥ ☆ Aug 20, 2009, 6:37pm EDT
I tried the site out, looked around, put a few things in but it didn't really appeal to me so I haven't gone back.
Alena Chauntee AKA Kitten Aug 20, 2009, 7:02pm EDT
I dont use it anymore either. I hope this gets resolved for you.
Wow, that is a worry!
Sandy C. Aug 20, 2009, 7:18pm EDT
Hope you get it fixed soon. I am not a member there so I can't be of any help.
Steph-in-NE ..... Aug 20, 2009, 7:53pm EDT
I agree with sany I got mine and all was fine,,,
Nora Davenport Aug 20, 2009, 8:00pm EDT
I'm so very sorry.......boy, am I ever glad I quit RedGage!!!
Shaunee C. Aug 20, 2009, 8:30pm EDT
That sounds awful. I quit after only getting one cent in a week. I felt like I was wasting my time.
Vikki M. Aug 20, 2009, 9:16pm EDT
Mine had a phone number to call to activate the card and no authorization number was needed. It was easy as pie. Sorry it was so frustrating for you.
The code is your phone number- when you sign up to get one sent to you, you list a phone number. The number you list is the number you put in to activate the card.
flit . Aug 20, 2009, 9:36pm EDT
hope you got it all sorted
DesertDarlene L. Aug 20, 2009, 9:42pm EDT
Did putting the last 4 of your SSN work? I'm anxious to know.
DesertDarlene L. Aug 20, 2009, 9:42pm EDT
Or, your phone number?
RJ H. Aug 20, 2009, 9:57pm EDT
I'll try the phone number as soon as I find it! Cross your fingers!
Gina M. Aug 20, 2009, 9:52pm EDT
How incredibly frustrating! Hope you get this worked out.
RJ H. Aug 20, 2009, 9:56pm EDT
I'm tearing up the house looking for that card! I had put it on my keyboard, and think my 3 year old grandson must have snagged it. It's here somewhere!

When I won the gift card, I decided to use it for charity. I heard of a local 15 year old girl who's family couldn't afford to buy her school clothes, so wanted to take her shopping with it. Even though I hadn't been able to activate it, I took her to Ross and bought her $100 worth of clothes, which is a lot at Ross. Two pairs of jeans, four shirts, sneakers, three bras, three panties. Then we went to Taco Bell for lunch. It was a good day! The next week I bought her school supplies. Although my sweet hubby didn't say a word, I feel the need to use that $50 GC for groceries or towards a bill.
April H. Aug 20, 2009, 10:41pm EDT
I am so sorry this is so troublesome for you. I hope they either get back to you or the phone number works. When mine was sent I had a sticker on mine with an activation code on the sticker. This must be terrible frustrating for you. I will send you a link with one of Redgage Staff members profile here at Gather. He is the person who has always helped me and responded with an email.
Shirley ♡ ☮ M. Aug 20, 2009, 10:54pm EDT
Well, I hope they get back to you soon. If they don't then have Regage send you a new one.
Janet "Jax" B. Aug 21, 2009, 12:47am EDT
Good luck getting it activated.
Nancy Biri Aug 21, 2009, 8:34am EDT
Hope you got it activated. It comes to a good use when you don't have any cash on hand. I enjoy RedGage.
Beth - Doing God's work Daily J. Aug 21, 2009, 11:12am EDT
Thanks for sharing on Helping out one Another
Denise B. Aug 21, 2009, 11:39am EDT
it is the last 4 digits of your phone ## I had the SAME problem!! :)
Dagmara H. Aug 21, 2009, 1:49pm EDT
I hope it's working for you now
Gisela S. Aug 24, 2009, 4:21pm EDT
Sounds almost as if they were fishing for database info, but I guess it was just poor communication since Denise B was able to activate it. I still haven't checked this out...maybe I'll just wait until they get some of the wrinkles ironed out.

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