Indian Off-shoring company that contacted me this past Monday.

My Son sent me this via e-mail.  It is a letter he got from an Off-shoring outfit that wanted him to off shore some work.

Below is a letter I just wrote to an account rep for an Indian Off-shoring company that contacted me this past Monday. I've had some fun with these guys all week, but after jerking them around for awhile, he finally stopped responding and pretty much demanded a phone conference. So, here is how I ended it...


Vaseem,

I have some experience working with offshore developers in Russian, Pakistan and India. I've had extensive experience working with Indian-trained software developers both here and abroad in particular. You would have to pay me to put up the frustration and sheer waste of time, money and energy offshore development to Asia entails.

You see, that phone call is never gonna happen. Perhaps if your salesperson had taken a few seconds to review our webpage, you would have noticed that our by-line is "ONshore Outsourcing in Texas". If you had reviewed the history of our company, you would know we exist as a reaction to companies like yours. We are your competition.

I'd sooner go out of business than betray the trust of my clients, my colleagues and my countrymen in general by outsourcing a single line of code to your company. Thank you for sending your price sheet and allowing me to waste some of your time.

In fact, I'd like to thank you and all Asian outsourcing companies for your incompetence. We have a successful business because more and more companies are realizing that offshore outsourcing is a false economy. Here's why:

* We hire competent American-trained engineers, which means we do things right the first time - sometimes the second time, but never the fourth or fifth time like you typically get from offshoring.

* We have the ability to communicate effectively with our clients in English, so we don't bill them hours wasted due to "miscommunication".

* We have the ability to call our clients and meet with them when they are doing business because we live and work on the same side of the planet as they do. Simple e-mail exchanges like the one we have had this week take hours, not days or weeks.

* We treat our employees right and pay them well, so unlike Asian outsourcing companies that are built on exploitation, we don't have to double or triple bill for the "shadows" that you must hire to deal with the high employee turn-over there.

So, while your billing rates may be half of ours - in some cases below our minimum wage - in my experience and the experience of many of my clients, the actual hours billed by an Asian outsourcing company for a given project is four to eight times as much as an equivalent American company. You cost at least twice what we do. Welcome to the global economy; quality matters.

And, beyond the true value proposition to our clients, we understand the value of loyalty to country over greed. Our client list includes many other American companies that realize that the reason we are in recession is because of the brand of greed that sent so many American IT jobs to Asia. It is up to us to rebuild industry in America, and we cannot do that by sending jobs to India.

--
Ross Wright, President
FrogSlayer Software Company