by Tiffany G.
Member since:
May 28, 2007

What goes on a supreme pizza? My rant with a subway employee..

June 19, 2008 10:57 PM EDT
views: 93 | comments: 40

I seriously had to argue More than once with the girl at Subway about this.

First time I went in i ordered a supreme pizza. s she asks what veggies I want and I tell her.. so she puts them all on and then the cheese and goes to bake it.. I ask aren't you going to put the meat on it. She says.."no it dont come with meat.. I said WHAT.. she said our supreme dont have meat.. I said yes it does it has pepperoni and sausage.. so she rudely just put it on there.. I thought she was crazy for this.

SO the next time I go in and order a supreme pizza.. and she says.. "oh your the one who gets meat right.. I laughed and said yes its a supreme supremes have meat.. she insisted theirs only has veggies.. I asked then what the heck is the cheese pizza for..

I said I can order and pizza or sub and get veggies RIGHT.. she says right... I say so why nt order a cheese pizza for 3.99 and add my veggies and there ya have it.. A VEGGIE pizza.. So I want a supreme why dfo you think it costs 5.99... CAUSE IT HAS MEAT.. there is a guy behind me and so IM soo mad now that shes trying to make me look like an idiot.. So anyways I get over to pay and she charges me 5.99 for a supreme and adds 1.00 for the meat.. I said wha the ehck did you charge me a dollar for.. she said the meat.. I said " A SUPREME HAS MEAT! she said Not ours.. our supreme is a veggie.. I said says who.. she said thats what the new owner told her..  SO I asked for manager and she was not there so I got her number and went to my van and made the call..

I asked the lady nicely "can you tell me what goes on a supreme pizza.. her first response was Pepperoni, sausage.. I stopped her there.. I said your employee charged me an extra dollar for my meat on my supreme becasue she said you told her a supreme was just veggies. The lady apologized and I told her I said.. "im taking my phone in and I want you to tell this lady what a supreme has on it.. so I did..
I got my dollar back and the employee felt like an idiot.. which she should have for the way she made me look!

WHAT would you have done?

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Comments: 40

Ang, wandering aimlessly, G. Jun 19, 2008, 11:01pm EDT
I had a problem with subway yesterday. I wrote them an email about how ticked I was.

What the heck is up with subway and their crappy service.
Tiffany G. Jun 19, 2008, 11:03pm EDT
lol Phyllis.. I could not belive it!
Tiffany G. Jun 19, 2008, 11:03pm EDT
Glad ya wrote a letter Ang.. I did read your article thats what made me remember to do this one ;)
Marianne R. Jun 19, 2008, 11:04pm EDT
I think I would have gone somewhere else to eat, lol. I had Subway 2 days ago and the bread was stale. I was SO disappointed.
Tiffany G. Jun 19, 2008, 11:08pm EDT
I hate stale or hard bread.. I like mine soft!
Tiffany G. Jun 19, 2008, 11:09pm EDT
oh and in our town your options are very limited..or I would have gone else where.. ;)
Rob Appell Jun 19, 2008, 11:15pm EDT
I would have put HER on the pizza. There...now it comes with meat. Learn your menu, dunce...or go to work at Mc Donalds.
Bhawana 'Gather Proud Mom' Jun 19, 2008, 11:17pm EDT
Rob!!!
Priscilla (wishing I was in Costa Rica) ~. Jun 19, 2008, 11:20pm EDT
Wow Subwat doesn't seem to be doing so well for everyone!
Tiff, glad you got your money back & your point across!
Donald M. Jun 19, 2008, 11:21pm EDT
Tiffany our options are limited too. Hamburger, Chicken, Pizza or subway. We sure need a good Long John Silvers or Joe,s Crab Shack, Red Lobster, some kind of seafood place. We do have an El Burrito. But not what it used to be.

I think you did exactly what you should have done . Talk to the manager. Then if that didnt work go above her head.
Karen M. Jun 19, 2008, 11:23pm EDT
LOL...I was just going to mention that Ang had problems yesterday !!
lynn a. Jun 19, 2008, 11:25pm EDT
I'd go to another subway. But I'd write a letter and hope they sent me a coupon for a free meal. If not, I might go somewhere else that isn't Subway.
Bridget ♥ Jun 19, 2008, 11:30pm EDT
You did the right thing! Afterall, the customer is ALWAYS right!
j - Frugal Mom - r. Jun 19, 2008, 11:32pm EDT
I love Subway, but I too would email or even better yet call Subway and get compensated...
Shannon W Jun 19, 2008, 11:57pm EDT
I think you did the right thing! :)
Rae M. Jun 20, 2008, 12:01am EDT
I love what you did. Good for you. I probably would have just given her a weird look and said OK, I am so bad like that I hate to argue. I hate it when employees are like that.
Karen R. Jun 20, 2008, 12:45am EDT
That was a great idea for you to call in.
*LORA* M. Jun 20, 2008, 12:55am EDT
that does not even make sense that it would not have meat. I would call in too
Steph-in-NE ..... Jun 20, 2008, 1:11am EDT
damn hormones..... I would of done the same....... next time dont let her serve you,,, see what happens
Larry H. Jun 20, 2008, 1:46am EDT
I didn't know that Subway sold Pizza., Seems like it would have had every thing on on it. If it didn't have meat it would be a veggie pizza.
Patty H. Jun 20, 2008, 2:55am EDT
You honestly dont want to know what I would have done. I dont let retail or anyother place mistreat me any long. My parents and hubby hate going with me anymore, because im to the point to where I do not care anymore. If I have something to say I let it go and if it gets nasty, so be it. I send the boys out with whoever is with me and I take care of it.
juley g. Jun 20, 2008, 2:59am EDT
Good for you! I am glad you stood up for yourself!
Danielle P. Jun 20, 2008, 7:02am EDT
Our Subway is pretty good. I'm sorry you had that experience. Isn't the menu on the board? I didn't know they carried pizza. Is that new?
sheila ~the hapless housewife~ j. Jun 20, 2008, 8:37am EDT
You did the exact right thing, AND you got the bonus of making her feel like an idiot, LOL!
Nichole - oh so broke - K .. Jun 20, 2008, 10:36am EDT
Holy crap I would have been annoyed!
Diana B. Jun 20, 2008, 12:21pm EDT
In most cases, the customer is right, such as the situation that Tiffany had. You did the right thing by addressing the problems to the employee and asking to speak with a manager.

Sorry you had to go through this experience just to get something to eat. I think the employee could have been a more polite, than be short and curt with you and or asked someone such as her manager if there were any questions she really didn't know the answer to.
Tiffany G. Jun 20, 2008, 12:34pm EDT
im not sure if all subways sell pizza or not but they are really good pizzas
Sarah (I want points) Jun 20, 2008, 2:01pm EDT
That would really tick me off! I'd probably pay the money but I'd be extremeley upset later...
Monica H. Jun 20, 2008, 5:21pm EDT
I think she needs to re-check her menu and the toppings that go on the food.
Amanda T. Jun 20, 2008, 7:40pm EDT
I would have done the same thing!
Heather C. Jun 22, 2008, 11:01pm EDT
Tiffany, I would have done the same tj=hing but probably worse. I have no remorse for stupid people! At our subway the other day, the gave us the $5 footlong "deal" for a footlong that would have cost less than that to begin with. I told the idiot "Thanks for the "deal", now can I have it for the regular price?" I am just a bitch though!
Kerrell g. Jun 26, 2008, 5:22pm EDT
.."no it dont come with meat." That spinning sound you're hearing is my English teacher in her grave!

I would have called their corporate offices the next day!
Heather A. Jun 29, 2008, 8:37pm EDT
Tiffany, I used to work at a Subway. I haven't gotten Subway in a long time but when I was employted there, we didn't have a Supreme pizza. It was either a plain cheese/veggie, which was like 3.29 or a one meat for 3.99 and a dollar for each additioinal meat item. That is crap though, if they have changed policy and have a supreme. I would have been very upset.
One thing I will say is that Subway has a very high turnover rate and doesn't bother to train employees well. Also, alomost every co worker I had in the two years I worked thee was brain dead and very rude, it must be a Subway thing.!!
Jerri H. Jun 30, 2008, 10:51pm EDT
I would not have gone there again.
Shirley ♡ ☮ M. Jun 30, 2008, 10:53pm EDT
I would of just walked out....and then called the manager when I got home.
Sherry W. Jun 30, 2008, 11:01pm EDT
Iish.

Subway has pizza? Ours just have subs.
Selene N. Jul 1, 2008, 7:41pm EDT
That was unbelievable! You go girl! You should stand firmly and get your dollar back. I am glad you did. I would do the same too (and never go back to that Subway again!!)
jeni e. Jul 1, 2008, 11:31pm EDT
I would ask them before I make the order, Just what is going to be on the superbulous
pizza.
edna r. Jul 8, 2008, 5:57pm EDT
Never heard of that type of sandwich at subway. I like the veggie sandwich, so I would have been a happy camper!
Vern R. Jul 10, 2008, 4:28am EDT
I would have gone to a PIZZA HUT where they have the Supreme Pizza trademarked and know what goes on a Supreme Pizza. Pepperoni, Beef, Pork, Red Onion, Bell Pepper, and Mushrooms!

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