What an experiance. Let me preface this by saying that a few weeks ago, I ordered Gillian a Dora the Explorer Digi cam with a gift card from her Grandpa. He lives down south, so he sends us the gift cards with which to do the shopping.
You can read all about it here: http://www.gather.com/viewArticle.jsp?articleId=281474977191306
Yesterday, I got the email that it had arrived at the store, so I had Nick print off the neccessary receipt, and I went in tonight. I went kind of late, I know. It was 9:25 when I got back to the "Ship to Store" area (previously known as Lay-away). No one was behind the counter, so I asked the girl standing nearby if she worked in that department. She didn't, but she called a CSM back to help me.
I waited. I perused the calendars. I got odd looks. Finally, another employee asked if I needed help. By now, it was around 9:30-32ish. I repeated what I needed, and said someone had called, but no one responded. She called again.
A guy appeared from the back asking if she needed help. He was not a CSM. She explained that she had never done a ship to store pick up, so he got all confidant and said, "Oh, I've done those before, they're easy."
Oh, how wrong he was. If only I had waited until tomorrow, but I was at least 10 minutes from that revelation at the time.
He started basically hammering buttons. Seriously, he's one of those guys. The ones who think if it doesn't work the first time, hit the same key 20 more times, because one of the times it's bound to work.
They get through about halfway, and the system is just like, "Uh, no." Hammer, hammer, hammer goes the keys.
They start over. Lather, Rinse, Repeat- this goes on for the next 10 minutes. Hammer, hammer, hammer goes the keys.
The girl decides to call a CSM again. This time, one answers, and the guy happily hammering away at the keyboard takes the phone, mumbles some stuff, says ok, and hangs up.
Then he says, "Ok, I know what I did wrong..." Famous last words, trust me.
He starts over from the begining. This time with less hammering, but still, some hammering. He does get to a point further than we had gotten before, and then basiclly gives up when the beeping wasn't the right beeping sound.
Seriously, he just shrugged, said, "I can't get it, you do it." and walks off. She's just staring at him like, "What the hell?" She apologizes for about the 12th time, and calls the CSM, this time asking that he make an appearance.
CSM Eric makes an apperance, opens the box for me to inspect, then shuts it, seals it, and whips through the process in about 10 seconds. By now, it's 5 to 10. He asked her if the other guy had done something, because on the phone, the hammering key guy told him he had gotten it to print a reciept when in actuallity, it hadn't.
Either way, my 30 minute jaunt to pick up the camera was done. I took my HUGE box (with no cart, mind you, I didn't expect a box that could easily fit the entire boxed DVD set of Harry Potter, the entire boxed hardcover book set of Harry Potter, and a small child into it, so I went back with the phrase, "I don't need a cart" rattling around in my brain).
As I was getting ready to leave, I decided to take a look at a few things. First and foremost, Polly Pockets. I had a $5 coupon for any Polly item, and wanted to stock up on some cheap/free gifts for my many neices.
I wandered the store for a while (after locating a cart for my "small" box). I finally got in line to check out. I had 1 polly item which was on clearance for $7, a set of dish towels for my step-mom for Christmas, and a single taper candle for the center peice I plan to make this weekend.
When I got up there, I asked first if they accepted internet coupons, to which she didn't know. She called over a CSM- yes, Eric makes another appearance. He told her if it scans, the store accepts them. Unfortunatly, the barcode just would not read, so she called over a different CSM who flat out said that they don't take internet coupons. Whaaaaa!
I put back the polly item (which rang up at $5 instead of $7), and paid, then left. All happiness, though irritated about how long I stood in the back of the store, and slightly downtrodden about the lack of free polly's.
Upon arriving home, I sat down. Now, last week I was at Walmart.com and decided to check the camera for some info. To my surprise, the "special" price of $40 on the camera had been marked down to $39.82 as a "regular" price. I was miffed, but figured $.18 wasn't worth it.
Tonight I wanted to check again, and this is where I really get miffed. The camera is now only $29.82: http://www.walmart.com/catalog/product.do?product_id=6958897
I'm going to take the receipt in tomorrow and get the price matched. Hopefully, they'll do it. I'm not happy about the price cut. But, that saves me $10, and I can get Gilly another something small to go with the digital camera from her "Papa Mikey".
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Comments: 31
I hope they give you the money difference - they should.
As for the personal, remember the don't like hiring people who have experience because they have to pay them more
Dow Gardens Christmas Walk
What that means is that Kroger's coporate policy may allow for doubling coupons, but the individual store may choose not to allow it. They can not, however, allow for double coupons if corporate dissallowed it.
So, the store has the option to choose not to participate. Many stores stopped accepting internet coupons because there are so many fraudulant ones available online, and the store loses out on the money.
Walmart at night is scary ;-)
Auntie M
Also, I called Walmart, and they don't deal with the internet sales, so I had to email the website. Have not heard back, but hopefully, I will. I'm hoping they'll just send a gift card with the difference. After tax, it's a $10.59 difference.
And Walmart at night . . . don't even get me started. Egad. Try a wheelchair around all those boxes in the aisle.
Good luck finding someone to give you your refund. I think they are all on break.
We have three Walmarts in our area, and I actually think they are pretty clean. I don't think they are any cheaper than the rest of the stores, and I rarely go there, as I prefer my grocery store and Target.
I did use a Polly Pocket coupon at Walmart, and the tylenol one as well. I have not been able to use these at Target though, but Toys R Us will take your Polly Pocket coupon no questions asked. I have stocked up already, and yesterday I found out that my son has to bring a present to school for one of the girls in his class. Max. spending is 10 dollars. I went to Toys R Us, and got a Polly Pocket thing with clothes, horse and everything for 5 dollars plus tax.
It's filthy, it's filled to the brim all the time, the clothing is usually on the floor all over the clothing areas, and the employees look like they were about 4 points short of making a 5 point star.
And, sad to say, the trashiest people hang out there. I mean gross, nasty people. The last time I was in there, there was this woman with a newborn. The woman had obviously just given birth. She had the baby in one of the walmart carseat carts, no blankets under the baby or anything (ga-roooss), and she was leaning on the cart walking.
Well, her shirt was a belly shirt, I mean, the kind that doesn't cover the belly button on a skinny girl. Only, this woman had -just- had a baby, and to begin with, was probably not a tiny girl. So, needless to say, a LOT of flesh was just kind of jiggling back and forth as she walked.
Then, to make it worse, she's got a thong on that goes all the way up past her hips, and low rider pants on, so the thong is VERY clearly visable- like 5" of it, above he pants. She had enough makeup on to make $5 hookers roll their eyes.
I was so grossed out.
And she's the typical person who shops at that Walmart.
Overall, I like going to Walmart. They have -everything-, it's cheaper, and it's easier to get in and out of.