I AM SOOO MAD!!

Yea sometimes they don't really care they say they do but they want your money. My mom just recently got a bill from 9 years ago!!! Who can prove they paid a bill that long ago? Let alone why it just now got to her, after all she bought 3 cars, a house and many smaller loans in that time and it was never found. I'm tellin ya phone companies are stupid!!!

Yeah it was on our last credit report from a purchase either

Don't you just hate that. I don't trust phone companies at all...I'm waiting to see how AT&T changed our Bellsouth stuff.

phone companies are scam artists,hope you get it straightned out quickly

I lost faith in AT&T years ago. They called me one day during a blizzard and offered me a long distance plan that seemingly was better than what I currently had and told me there was no monthly fee. I get my first bill in the mail and they charged me 7.95. I was so mad. I went rigth online and switched carriers.

I am sorry to hear this Melissa, I really hate dealing with phone companies.

I'm sorry to here that they are doing this crap to you. I hope that this last set of phone calls will be your last~

I know how horrible that is, I'm sorry that happened to you.

Good luck with that call tomorrow.

Well then JUST YELL !!!!

(haha)

Let us know what happens!

I had a similar experience with a gas bill. I paid up to date and then 6 years later when I was purchasing my house now they said I owed $60.00...my banker took care of it with some phone calls.
That stinks. I hate the aggravation.

I hate dealing with phone companies. I hate dealing with any kind of utility company.

I'm sorry you are having to go through this.

uuuuuuggggggggghhhhhh I hate it when people have inept employees.

I'm sorry to hear about your problems with AT&T. I hate working with phone companies, as it seems they just try to scam us all the time. I hope you can get everything taken care of!

Here's to hoping you get everything taken care of. And don't let them stress you. Just keep telling them you will get a lawyer and eventually you will get something done.

Heh... it's even worse when you have automated billing. Then when they screw up, you find out AFTER they've taken your money...

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I just hate that. I had the same thing happen with AOL. I kept calling to cancel the service, but kept seeing the charge. It finally got resolved after several phone calls. It makes you wonder what they are doing?

That is so frustrating! I hope that it all works out for you!

yes and on the comment i made above I ment to sat It WASNT on our credit report that why this also seems suspicious! We will see if they call today. I have a job interview at 10am

I'd contact the local Public Utilities Commison in your area if you have one. They worked wonders for me with utility companies in California. PA has one too, but it took them a year to respond to the complaint. It is always worth a try. Once you get a government entity involved, companies seem a little more eager to settle complaints.

You left a comment for me,
Now I'm leaving a comment for you
Because that is what I do.

Happy Holidays to you and your family!!
Have a wonderful day!!

Good luck with you interview. I am late...how did it go?

interview went great!!!! They won't be making the decision till after the 1st of the year though!!!!!!!

I came home and AT&T left a message they said it will be a couple of days till they csn pull up my records..... UH HUH.....

I HATE AT&T!!! We had them and every single time it would rain, the phone would go out. And it would take them like 5 days to come out and fix it. So, we'd be without a phone for that long, and they'd never credit our bill or anything. So, finally last year we switched to voip service from www.voip.com. We pay like $25 a month for UNLIMITED long distance, local, caller id, call waiting, and like tons of other features, and with AT&T we were paying like $65 a month. So it's a big savings.

Well, about 2 months after we cancelled with AT&T, we got a collection notice from them for like $83 that they said we never paid. I paid all the bills on time, so I called them to complain. They said "Oh, this was from your last bill. We never sent out the bill before you cancelled your service, so you never paid this amount." Are you fucking kidding me?? How is it my fault if they never sent me a bill. I tried to argue with them and sent in my cancelled checks that showed I'd paid all our bills but they said we still owed the money, so we had to pay it, because I didn't want them screwing with our credit. I'm still sure to this day that it was some scam, but I can't prove it.

AT&T SUCKS!

So annoying. Yes... how did the interview go?

You know it sounds like we should make a list of everyone this has happen to!!!!! After hearing everyone one else they just might BE scamming everyone and no way to prove it!!!!

yikes hope this ends soon!

Been there, done that (the run in the same circle and get nowhere thing) a couple of times with the phone company. :o\
Eventually it DOES get resolved. Here's how I managed to get my issue resolved more than once:
Every time someone tells you that it has been resolved you gotta call back about a week later and ask them to " just check my account and see if..........". Eventually, they get tired of re-checking your account for a resolution and really DO resolve it. ;o)

Wow, hoped it got resolved.

does anyone else feel like Customer Service is no longer customer service?

I hate dealing with companies like these -- such a pain!

Next time take down names and record the conversation. That way, you have tangible proof.