by Sara :-)
Member since:
June 29, 2006

Carded Buying Tylenol!

September 19, 2007 01:10 PM EDT
views: 87 | rating: 9.6/10 (23 votes) | comments: 37

Some people just take their "power" to far. This morning I went to Wal-Mart.  I had in my cart Rapid Release Tylenol, Asprin, a loaf of bread, Folgers Cappucino mix and dish soap. I went to the check out, the lady scanned everything, then she came to the asprin. Scanned them and looked at me funny. Then she took the Tylenol scanned them and then asked for my I.D.  I was writing a check so I had it ready anyway.  I asked her if there was a problem, she said "no" and gave me back my license. We finished up the transaction, then I asked to speak to a manager. I didn't feel she needed to card me for asprin or tylenol. I was not buying a large amount, one bottle of each.

After she denied me to talk with a manager, I went to Customer Service. The manager was called and came to talk to me. He looked at me as if I was out of my mind or something. He went over and talked to the cashier who admitted to looking at the I.D.   He told me it was her mistake for not knowing the policy on Over The Counter Medications. WHAT!!!???!!!  This lady has worked there for at best three years. I see her everytime I go there and have been through her register many times.   In so many words I told him "B.S." and left.

 

 

How old do you have to look to be able to buy Asprin or Tylenol??  When they card me for beer, it's fine. Card me for cigarettes (when someone sends me) and I am a happy camper. I'm glad no one thinks I am older then 27 BUT I definately am old enough to buy Asprin or Tylenol. I've been buying it since middle school, if not before!

 

ERRRRR!

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Comments: 37

donna h. Sep 19, 2007, 1:13pm EDT
I didn't know that there was a age restrictment on Tylenol!! I know they limit cough meds because of some of the ingredients..but not card you!!
Why on earth would they limit aspirin or Tylenol? That makes no sense!
I don't believe there is an age restriction on either.
Lina :-p Sep 19, 2007, 1:17pm EDT
How dumb! She must have been in a crabby mood...
Dan (Cowboy Up) V. Sep 19, 2007, 1:17pm EDT
She must have mistaken Tylenol for Actifed or a similar product with psudophedrine(sp?) in it. They are carding for that now cuz it's used in making meth.
It is getting nuts!
Kimberly R. Sep 19, 2007, 1:20pm EDT
I have no idea. I know you have to get the Claritin from the pharmacist now because the ingredient to make Meth is in it. But, Aspirin and Tylenol?
Sara :-) Sep 19, 2007, 1:21pm EDT
Dan, I know what you are saying but shouldn't the manager have said that, if in fact that was the case.
Amanda C. Sep 19, 2007, 1:23pm EDT
That is strange...
I have never heard of anything like that..

I mean I guess with people abusing pills nowdays, but I wouldn't think aspirin and tylenol would be on the abused list......
unlike cough syrup which even that I didn't think you needed an I.D. to buy, there is just a limit on how much they will let you purchase......
J F. Sep 19, 2007, 1:23pm EDT
DAH!!
Melanie S. Sep 19, 2007, 1:27pm EDT
Uh yeah, even if people are abusing pills, how the hay is ID'ing someone for a bottle of each doing anything... yeah cause you know only under age kids are making Meth, right?
Jennifer P. Sep 19, 2007, 1:31pm EDT
I have never been carded for asprin and wasn't aware they did that. I know there are certain medications that used to be over the counter and you now have to get from the pharmacist and they needed my license for that. What will they come up with next?
Sara :-) Sep 19, 2007, 1:32pm EDT
Melanie, I had that thought in the car. Just like only underage kids abuse beer. Life is so fun somedays.
Leslie "Missy" T. Sep 19, 2007, 1:35pm EDT
I've never been carded for Tylenol. It's crazy you were!
Ginny H. Sep 19, 2007, 1:45pm EDT
If they really started to card for that, it's not like one couldn't go to a bunch of other places to buy more Tylenol to feed a supposed addiction.
Laura C. Sep 19, 2007, 2:05pm EDT
Walmart cards for all sorts of obscure things. One memorable time, we had my friend's 16 year old little sister living with us. We had stopped at walmart for rubber cement for her to use on a school project. At cko, they carded myself and my husband (both of us were 22 at the time) but told us that we could not make the purchase because the 16 year old was with us.
Dawn G. Sep 19, 2007, 2:10pm EDT
I can not understand checking Id for over the counter medication at all. If I was going to do something wrong with the medication I would probably not be paying for the stuff in the first place. I know that some over the counter medication can be used to make illegal drugs. I also know that cough medications are misused as well. It is getting hard to buy anything any more. I am tired of showing ID and giveing my address and phone number out just to get medication to help me feel better. As far as the cashier not calling the manager, well I have had that happen more than once.
Carol Lloyd Sep 19, 2007, 2:21pm EDT
thank you for sharing..........
April H. Sep 19, 2007, 2:34pm EDT
I had a similar experience with Wal MArt. I am over 50 and I purchased 1 lg. bolttle of heavy duty elmers glue, and several cans of spray paint for repainting and my outdoor furniture. And as the last can of paint whent through the scanner all bells and whistles went off and I was asked to produce ID. I demanded to talk to a manager and was also denied. When I finally did, I was basically toldthe same thing. The result is I go to target not Wal Mart now.
Jennifer G. Sep 19, 2007, 2:34pm EDT
When I worked at Target... we couldn't card anyone, but we COULD limit their amount, and if they tried to purchase more than a certain amount they couldn't. And if they tried to do a separate transaction or go to another line, we were to buzz a manager.

But carding? SERIOUSLY... that's not right.
M & M. Sep 19, 2007, 2:40pm EDT
I hate Wal Mart. Most of their help is not pleasant.
I don't mind the carding on Beers, but the rest is rediculous.
Sorry it happened to you.
CyberGwen ! Sep 19, 2007, 2:42pm EDT
What in the heck?!?!?
Susan *. Sep 19, 2007, 3:32pm EDT
that is ridiculous! good grief...i know you can overdose on them but there is no high to them and they aren't a controlled substance. She just sounds a big dingy to me...not at all on the ball.
Lisa Frost Sep 19, 2007, 6:02pm EDT
Ok, I have never run across that one before!
Donald C. Sep 20, 2007, 4:30am EDT
Honestly what harm did it do to simply show your ID? I mean you did have a checkbook out, so maybe she was attempting to make it easier and checked your ID early in case anyone questioned it later and it was reviewed on camera...

Some people make mountains out of mole hiles, and talking to a manager over it and making the cashier look bad...wow Funny how fast someone will ask for a manager to make a complaint but how many take the time to ask for a manager and say the cashier was great.

Many larger retail stores routinely program cash registers to verify age on products. Medications is just one of them, paints, glues, music, movies, sporting goods... I have also seen where UPC were incorrectly keyed to ask for age, like Tylenol because some Tylenol has additional products to assist with sleep or other additives.
Sara :-) Sep 20, 2007, 8:08am EDT
Donald that would of made sense, had she not asked for it again when I wrote the check. The cashier was in the wrong and even if the manager was right, she didn't know, then he needed to teach her. We are talking about Tylenol! Some people are so easy to let everything go and complain when others do say something . . .
Donald C. Sep 20, 2007, 5:06pm EDT
Sara, cashier can ask for identification more then once if desired. Double checking, and honestly if the worst problem you have is being asked for ID at Walmarts then you are very lucky.

Sara, ever consider how much a cashier makes at walmart and all the crap they deal with and then have a snappy customer complain about being asked for her ID twice? Tylenol like I said could have triggered an age verification on the scanner.

I rather be nice to the cashier, smile and have a decent conversation.
Sara :-) Sep 20, 2007, 5:24pm EDT
Donald, you do things your way. The whole point was missed somewhere
Donald C. Sep 20, 2007, 10:29pm EDT
Sara, I challenge you to take the time and speak to a manager about something good a cashier is done.
Sara :-) Sep 20, 2007, 10:43pm EDT
Donald, I took the time to click your name. I noticed all your comments are questioning and challenging to people and their actions. You may find it fun to always challenge what people say or be the advocate for "the other side" which is cute and I'm sure fun for you. However, it don't fly with me and I won't be going back and forth on you with this. I hope you've had your fun and smirked at your computer screen a lot. Time to move on and find someone else to enjoy for a while. I'm sure someone else has a situation that you can see the other side of and challenge them on. Take care and by all means, continue having fun with someone else.
Donald C. Sep 21, 2007, 2:23pm EDT
Sara, I guess I was taught to always consider "the otherside" My point on this was very clear and VERY VALID. Instead of acting all high and mighty like your time is worth more then theirs, a simple situation of asking for an ID...come off it.. its Wally World

Sara-Might also notice I like to challenge people to think..sorry it was to much work for you.
Deb D. Sep 21, 2007, 9:04pm EDT
Sheesh. Donald, get over yourself.
Sara, customer service seems to be at the bottom of the list for a lot of retail stores these days. I've had good and bad experiences. If it's bad enough, as was yours, I will speak to the manager because, as one manager put it, if he doesn't know about these things, he can't fix it. When an experience has been very good, I take the time to write a letter because that will go in the employees file. WalMart employees don't get bad much, so every little bit helps.
Deb D. Sep 21, 2007, 9:08pm EDT
Oops, I mean they don't get PAID much. Actually, they don't get bad much, either, so it's all good. :O)
Donald C. Sep 21, 2007, 10:03pm EDT
Deb,

Glad to hear you at least give feedback both ways. My hope is next time Sara uses that cashier she gets the payback she deserves for contacting a manager and making a complaint for nothing.
Deborah D. Sep 23, 2007, 1:31am EDT
I wonder if she has just decided to card ANYONE with any tablet shaped OTC product. Following some bizarre 'better safe than sorry' path.


BUT - on a side note.
I do not know why Donald is presuming that Sara never makes an effort to comment on positive actions by employees.

In some stores (not necessarily the enitre chain, but sometimes it seems like it) it is harder to have a positive experience. I haven't really had a positive WalMart experience since Sam Walton passed and the Walton family took the spirit out of the WalMart.

We are Americans - we have options - be happy about it (and feel lucky about it!)

aka katboxjanitor

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