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Comments: 36
This is how I handle things:
Understand that we really are doing the best we can with ourselves in the moment, and not absorb their blame—we can see that their need to judge us comes from inside themselves, from issues that they are trying to face in their own lives—from projection. It does not mean that we are not in fact doing whatever it is they are complaining about! What it means is that the manner of their complaining—their accusatory tones, sarcasm, and aggression are neither ours, nor are they the result of our behaviors. Nothing we have done deserves to be met with a judgmental attack; however, we do not have to demand and try to force others treat us as we deserve. That is simply returning their judgment, throwing their projections back in their faces. Instead, we can treat them as we would like to be treated. When someone attacks us, we can put ourselves in that person's place at that very moment, and ask how we would like to be received if we were angry or upset with him or her.
Personally, the one that works the best is ... understanding.
When we understand that that could really be ME ... or YOU ... it makes me less confrontational & more apt to approach with a 'care' attitude. Many many people, desire attention. Plain & simple. Mean people are hurt people. Do they always get the response they deserve. I doubt it.
I must learn to forsake the 'defensive' posture & take it from the point view that will really help without condoning the meaness portrayed. Does it always work ... ??? ...
better & better is all I can say.
I love to see that gleam of annoyance in their eyes hehe
I was born and raised on the southside of Chicago and the mentality here is that if you run or backdown, you'll be doing it for years and it will never end.
I have used your method before when I have dealt with ansty customers in the past. It just kills people when they are nasty to you and you are nice to them in return. They have no idea what to do. It rocks!
Just last week I had a meeting with a client that had a nasty secretary. She wasn't mean to me but she was mean to someone that came into the reception area while I was waiting to see the client. After the person left she looked at me and I said, "Oh, I know, it's so much more difficult to overlook these things when we're in our mid fifties. I relate totally." Now this woman was in her early to mid forties but she was overweight and had a matronly appearance. She looked at me, not quite sure what to say, and then left the room without a word!