
Hello, and welcome to Common Cents, where we discuss topics relevant to those living below the poverty line and other topics that are of importance to those living paycheck to paycheck. This week, we're focusing on the subject of tips and gratuities.
When I was a kid, I became vaguely familiar with the concept of tipping - of paying, in addition to the cost of the meal or service, an additional amount directly to the person providing the service. I observed that in most cases, the 'standard tip' for meals and such seemed to run about 10% - or less, if the service was particularly poor.
Lately, though, I have come to notice that 10% isn't enough any more. A combination of social pressures and restaurant standards tends to push that tip level up to 15% at minimum; combine this with rising prices in general, and eating out becomes less appealing as the overall cost skyrockets.
Yes, I freely admit it. I'm not fond of tipping. I'm well aware that in many jurisdictions, waiters are expected to acquire some of their earnings through tipping. In the United States, to be precise, the IRS requires restaurant employers to ensure that their total tip income reported is at least 8% of the gross receipts for that period, and to allocate income to make up the difference; in short, even if nobody tips a waiter, they still must be paid - by the restaurant - 8% of the amount of the receipts they covered. This means that a 'standard' tip in the United States should be about 8%, right?
Wrong. The standard expectation for American tips in a restaurant tends to range in the 15 to 20% range, with higher percentages expected at more expensive restaurants. The whole thing, quite frankly, doesn't work. A percentage-based tip system implies that somehow the service will be better as the food quality improves - whic often is not the case. I've eaten at diners that charge ridiculous prices because they're the only ones around, where the service is abysmal to nonexistent. I've eaten at inexpensive buffets during the lunch hour where the waitstaff is so polite that you'd swear you were in an expensive resort.
Here are a few examples of extreme tipping behavior in foreign countries, care of that dubious information source, Wikipedia.org:
Egypt: In Egypt, public bathrooms are staffed, and people are expected to tip the attendant; in some cases, the size of the tip determines how much toilet paper is provided. Locals may request charitable gifts in exchange for minor services such as holding a door open or helping a person who has fallen. Tips for valued services generally are in the 20% range, with 10% to 15% for taxi or restaurant services.
Japan: In Japan, tipping is not customary and is seldom done in casual restaurants; it is considered rude as it implies that servers must be paid extra in order to ensure they do their job properly.
France: In France, a service charge is always included, and so tipping is not expected.
Greece: Grecian tips traditionally do not rely on a percentage, but instead on how satisfied a customer is with the service (from a few coins to large amounts of money). Taxi drivers are not often tipped.
Serbia: In Serbia, tips are not expected (although they are welcome) from locals; foreigners are expected to tip more frequently, as it is generally assumed that they have more money with which to tip.
Spain: Tipping is not a major custom in Spain; Spaniards only generally tip in restaurants, either with the small change they receive after paying a bill, or roughly 5 to 10% in more sophisticated restaurants.
United Kingdom: Tipping is strictly optional; a customer may choose to provide one, but demanding one is considered rude. There is no 'correct' percentage for tipping, although 10% provides a good standard minimum; some restaurants include a 'service charge' instead. Tipping is fairly common for delivery services, though.
Mexico: Similar to us here in the States, Mexico commonly sets the standard for tipping at 10 to 15%; people who tip less are generally considered miserly and a subject of scorn.
Chile: Before 1981, it was mandatory to provide a tip in places like restaurants, with a required tip of between 10 and 20%. In modern times, although it is no longer an obligation, it is usually assumed that customers will leave a tip of 10% for satisfactory service.
Obviously, the cheap point of view would be to point out that 'tipping is technically optional, so why do it?' In most cases, we tip out of guilt - a feeling of apology. We have tip jars in places that don't require tipping to guilt people out of money, and we politely suggest that customers pick up the slack for employers who don't pay enough by tipping as well. Even in professions where the employer forbids its employees to accept tips, the employee always appreciates a tip, especially for a job well done. (Wal-Mart requires its employees to refuse tips if offered them, but I can state from personal experience that I've witnessed quite a few cases in which a stockperson or other associate gladly accepted a tip in exchange for their assistance.)
Personally, as I've already said, I don't like tipping too much. When I'm by myself, I prefer a flat-rate tip. One dollar per person served, or roughly ten percent of the check. It's a nice, round number, and it's not too expensive, but not too cheap, either. The same principle generally holds true with deliverymen and others for whom tipping seems to be required. If I happen to be paying by debit card, it's easier to round up the total to a certain dollar amount; the specifics of the tip are mostly semantic in nature, at least in this country.
However, this also brings up the point of the poorly skilled server - the one who, for whatever reason, bungles your service. Maybe your waiter switched your sides; perhaps they accidentally switched your order with one that you are severely allergic to. Maybe they managed to dump an entire pitcher of ice water on you. In these cases, do they really still deserve a tip?
What do you generally do when it comes to tipping? What's the 'social standard' for where you live? Do you tip on a percentage scale, or a flat scale, or not at all? And most importantly, how much do you vary your tip by for good or poor service? Leave a comment and tell me about it!
Austin Cushing, Money Correspondent:
Austin's column, Common Cents, published every Tuesday to Gather Essentials: Money is focused on life below the poverty line and other topics that are of importance to those living paycheck to paycheck.
Austin Cushing is an eccentric writer, programmer, poet, and photographer, as well as a former maintenance worker for Wal-Mart Stores, Inc. He writes from personal experience and personal opinion, and enjoys finding the humor in even the darkest aspects of the world. In addition to his column, he maintains Gather groups on a diverse range of topics, from gaming to political discourse.
You can find all of Austin's Common Cents columns at http://commoncents.gather.com. Keep up with Austin's other postings and Gather activity by joining his Gather network -- just click here and select the orange "Connect" button on the left-hand side of the page.


Comments: 91
the reason being is that in quebec even if the waiter, waitress does not get 15 percent, even she or he did not get a tip at all, the government charges her for it.
so it comes out of her his wages, which are low because he she makes the difference up in tips.
I was paid $2.01 an hour for that hard work. I think they get a whopping $2.10 an hour now in this state. That usually means your server is not getting a pay check at all since the taxes for their tips are being withheld from their pay. They almost never get any benefits, not even sick pay. They deserve a decent tip and if I can't afford to leave one then I can't afford to dine out.
If the service is acceptable, I leave 10-15%. IF the service is extraordinary, I'll leave 20% or more (depending on how large our party was).
I've been a waitress before, and I can tell you that I did NOT expect tips. I got plenty of them, but when I got them, I was happy just to get some extra money. I wasn't pissed off if one table gave me a $20 tip and another gave me $1. It was still extra money.
Also, if the service is EXTRA terrible, I'll leave a note. One time, at an upscale restaurant, we asked for napkins and refills on our drinks. Well, 45 minutes later, the waiter was still nowhere to be found. Needless to say, we never got what we asked for, and he didn't get a tip. Instead, I wrote him a note that said "Here's a tip, when a customer asks you for something, you go and get it!"
OTOH, I know my parents tipped 15% and that was back in the dark ages, so Austin, you are either much older than me(I'm 50) or live in a strange area.
I, like others, have depended on tips in the past. If the service is good to great, 15% or more; average 15% and poor? I speak to the management and don't leave a tip. Now, that only includes service. If the service was good, but the food not, then I leave the tip and still speak to mgmt.
and I did that for almost 12 years,,,,I will tip at my favorite restaurants about 20%
but that's because I only go to my favorite spots and I have an ongoing friendship
with the employees that work there...I'll give the pizza delivery guy $2 for a tip cause he's getting $5 a delivery,,,,,I'm pretty tight with my cash though! Good article, thanks!
i am sure that there's a book out there, with similar info in it. i'd never trust wiki. i WOULD trust wookiepedia, though. ;) thanks, austin!
I also tip hotel maid service $1/night, especially if I'm staying for several nights. I tip more if I do something that creates an unusual mess for the maid., for example, having a party in my room.
instead of raising the minimum wage, i vote for implementing a "Living wage" !!!...YOU try to feed n' clothe a family of 4 or more on minimum wage + meager tips.....even when service is below expected standards, i still tip a reasonable amount,but let the person know they could have done better....
Good job including the other country tip info...it was the oomph! this article needed
cheers,gayle 10+++++++
I do have to say that when I lived in London, people never tipped for lunch meals unless it was a very good restaurant. Once I tipped at a pub, and the waiter called me back to get the "money I'd forgotten" (the tip).
Yes they are supposed to by law, one of the many laws that are not enforced, so in fact the server is left in the cold when they have a lot of people not tipping. When you can come out of a restrant, with $10.00 for a shift, you are going to hurtr because you had to bust your tail to make that $10.00.
Tips have always, at least from the time I started working as a server back in '77 been 10-15% baced opn your service, and less for completely bad service, some will give more if you do a very good service too.
But the bottom line is, for servers, the tips are their means to survive, as you cannot trust the restraunt nor the law to cover you if people do not pay.
Thanks for the info. I've not traveled the world, but this will help for when I do.
I tip 15-20% unless the service is extra good or extra bad.
What I find interesting is that in some restaurants I have seen notices that "parties of 8 or more" will automatically be charged anywhere from 15-18% gratuity. My daughter's bowling birthday party had this too. I'm guessing that large groups of people notoriously undertip or don't tip at all.
I give generous tips when I'm given good service (which is the usual). We don't go out to eat often so the tip is part of the experience.
I agree if you can't afford the tip you can't afford the meal.
That being said, I remember that "tips" stands for "To Insure Proper Service" and act accordingly. I don't tip at all at a buffet; all the "server" did was show me to my table or bus the empties. My tips are calculated on good service and venue; ie I'll start at a higher percent at a family-dining restaurant, and a lower one at an upscale place (if I ever go to one).
My husband and I tend to stick to the 10% range, but will tip more if the staff was excellent with everything.
We even have on restaraunt that we go to that we will bring the waitress extra items, like canned goods that my husband picks up, just to help her out, as she is a single mom and works almost non-stop. She has a become "family" to us, so we always leave her a great tip.
I always tip 15 to 20% unless it was just rotten and then it is 10%. And even then it has to be rotten on all fronts. Why should the busboy or the kitchen suffer just because the waiter didn't listen, for example.
My step-sister just graduated from Loyola and is waitng tables while she looks for a job. It must be a great restaurant, because I hear she is raking it in. So much so that she bought a new car! My parents aren't to happy that they shelled out 25 grand in tuition alone just for her to be a waitress. (Me, I think that it is funny:)
I got great tips back then{40 yrs ago}
because I gave great service to the
customers. I had my regulars that
would come in and ask where I was
stationed. I also did bartending made
great tips doing that too. I try to give
a good tip because I know that's what
waitresses count on because their pay
per hour is now minimum wage. Back
when I was waitressing our pay per
hour was less than $3.00. Don't be
stingy if you can afford the tip! Thanks.
It's those other services that I get confused about when it comes to tipping. I think I've got my formula down for hotels. $1 per night. If I make a mess, a little more. But I'm pretty tidy and I don't want daily service, just at the end of the stay.
I agree with your tip information being ~10% in the past. I am 51 and remember it well in the 60's and 70's.
The whole tip thing is a combersome complication to a meal. Why can't the establishments just pay decent wages and forget the tip system (Like at least minimum wage and greater at the upscale places)? There is so much disparity in the practice. Excellent service sometimes yields nothing and poor or rude service sometimes gets the standard 20%. And I wonder if physical attractiveness gives you higher tips? If the pay was decent for the staff, the price on the menu would be the price paid. Who tips the dishwasher? or the cook? I see so many places where the owner makes a mint and continues to pay the staff subsistence wages. I doubt if many follow the law about the 8% compensation.
What do you think about the concept of pooling all the tips and dispersing them equally as some places do?
Is it fair to grade the wait staff on performance? What if I have excellent service and a very low budget? I do tip about 20% rounding up to the even dollar, but probably because I'm a little obsessive-compulsive. It seems that the wages should have increased with inflation but the tip percentage has risen to a greater amount. I do tip regular places because I'm treated more like a VIP (even poor). They greet me by my name and know my preferences and we usually have more involved conversations than "what would you like to order". Many times I have received special treatments or prices or rare items not on the menu.
Thank you for a very interesting article and best of luck with your house.
marty
Garbage workers (sanitation engineers) with have a complete attitude change if you leave them some semi-valuable items that you are discarding separate from the trash and a Christmas treat and card (cookies or baked sweetbread) are appreciated. You will get a reputation of caring and they won't leave messes and will pick up whatever you put out. They get paid well here but who wants to do such a thankless nasty job?
marty
If I've had great service I will not only thank the wait person/staff member themselves (as well as tipping them as generously as I can afford), but I also make it a habit to ask for the Manager or Supervisor to tell them about an exemplary employee - because these days it's hard to find good service and good help and I want to encourage good behavior... and encourage the management staff to reward their workers. IMHO everyone should be paid a living wage and not forced to be dependent on tips for survival.
This was a great article Austin and I enjoyed reading all the comments to see what others around the country and world are tipping.
peace-love-happiness
Years ago when I was young I went out to a very nice restaurant with my husband to celebrate a special event. My husband left a tip and we walked out of the restaurant. The waiter ran out of the restaurant after us and gave us the tip back, with the remark that he wouldn't take such a low tip as it was an insult.
I don't remember now what tip we left, but it wasn't anything like loose change. Maybe we didn't tip as highly as he was used to, but even so, I thought his behavior was outrageous. We never went back to that restaurant, even in later years when we could well aford it.
There was a funny bit on a late nite show last night about this very thing & how Americans tip so much. I believe the comedian was from Australia, but I could be wrong, it was very late & I was doing the laundry...
Waitresses & waiters get crappy pay and do difficult work.
Yes, difficult work.
If the service is poor I leave a 10% tip.
Please also realize when working as a server, you have to deals with other factors beside customers, like say the jerk wad cheap ass bosss, and the grouchy cook with a hang-over.
I am proud to say, I could gauge my service level on my tips, and received 20-35% on the average. But there was always the cheaps skate who left 50 cents or no tips because they thought I was already making enough money. When waitressing, I had to pay for my own uniform, had no insurance or benifits of any kind. I did a service that many, many people could not or would not perform. Please be kind to the service people. Many are supporting family.
I DO ADMIT THERE HAVE BEEN A COUPLE OF OCCASSIONS WHERE I WAS TRYING TO BUDGET, BUT I STILL INCLUDED THE TIP I HAD FRIENDS THAT WERE WAITRESSES AND THEY NEED THERE TIPS..
I NEVER leave a tip for the hotel maids. I have seen the little envelopes in all the hotels and even at our time shares (where we specifically pay a maid service fee already). I feel that it is their JOB to make sure our room is clean. After all shouldn't we expect a clean room, Now if there is turn down service I will leave a dollar or two tip or if I call for extra towels I tip the person who brings them.
I know that waitressing is hard work.. however if you don't like your job and your work suffers from it find another job....I go in and pay $60 for a meal I expect it to be good.