Confirmation email from redeeming gift cards

With the update of the points I was able to order another gift card from Barnes & Noble this evening. Last week I ordered two and then recalled never getting the email that the last page of the redemption states you will get, like a confirmation of what you ordered.

I quickly opened my email and nothing arrived tonight in my regular inbox or my bulk email. Has anyone else noticed this email not arriving?

What type of data does the email contain and does it come from gather.com or a company that processes the gift cards?

Any feedback would be helpful so I can then send on an email to support to let them know I did not get my three emails confirming ordering of gift cards.

Comments: 10

Sonia M. Sep 19, 2006, 12:30am EDT

I redeemed points for a $10 B&N card just to check it out, I did not get a confirmation e-mail or letter but the card arrived within a couple of weeks.

reply to this comment

Marilyn is looking for whatever there is. N. Sep 19, 2006, 12:33am EDT

It still seems strange that you don't get the confirmation e-mail. I haven't done anything with my points yet, but I will let you know when I do, and if I get any e-mail. Thanks for pointing this out, Bonnie.

reply to this comment

Shaunee C. Sep 19, 2006, 12:35am EDT

I am not real sure I have only gotten one gift card so far off of here.

reply to this comment

skyler t. Sep 19, 2006, 12:55am EDT

Same goes for me as for Sonia. I ordered a gift card back at the end of August. I never received a confirmation email (didn't think of it at the time, but I never delete my confirmation stuff and I just went and checked), but I did get the gift card within two weeks.

reply to this comment

Porgie T. Sep 19, 2006, 5:25am EDT

Have any of you checked your SPAM files? Often times, they get filtered there.

reply to this comment

Marian L Sep 19, 2006, 5:32pm EDT

I never got a confirming email, but I got the gift card in less than 2 weeks.

reply to this comment

Linda H. Sep 23, 2006, 9:17pm EDT

I cashed out today for a $25 gc, never got a e-mail confirmation and checked my bulk folder also...so far nothing...

reply to this comment

Bonnie Sayers Sep 24, 2006, 7:00pm EDT

I sent an email to support and then gave them the dates for mine and they are looking into it. Will update when I get another response from them.

reply to this comment

Bonnie Sayers Sep 28, 2006, 6:56pm EDT

Here is the response from MaryAnne at gather:

Two messages are sent when a member goes through the redemption process. The 1st message you received included your Gift Certificate numbers and confirmed your order. The 2nd message is sent once your gift certificates are mailed. These are processed several times per month.

reply to this comment

Carolee E. Sep 28, 2006, 7:11pm EDT

I haven't ordered a gift card yet, but I plan to soon... did you guys notice that for Barnes and Noble, the "cost" in points for a $25 gift card is actually MORE than 2.5 times the cost of the $10 card? So if you bought five $10 cards you'd use fewer points (not by much, 10 I think) than if you bought two $25 cards. But there's definitely no discount for amassing the points for the bigger card.

Just goes to show, buying in bulk is not always a bargain. ;)

reply to this comment

Confirmation email from redeeming gift cards

Comments: 10

Join the Conversation

You might also like

More by Bonnie Sayers