FAQs

• Sign-in problems
• Forgot username
• Forgot password

Tell us what you think.

We love getting feedback about your Gather experience. In fact, some great ideas for site enhancement have come from Gather members. If you have a suggestion, send it to Gather Member Support. We're listening.

Need more help?

Visit help.gather.com to submit a question to our daily help post and we'll respond on the site. You can also contact Gather Member Support. If you're a group owner or moderator, also check out groups.gather.com.

Member Sign-In

Sign-in problems
Here are some tips for signing in. Try these first:

1. Remember that your username must be all lowercase letters. Capitals and special symbols are not permitted.
2. Make sure you have cookies enabled in the internet browser you're using.
3. Experiment with lowering your browser's security settings.
4. Try using a different internet browser.

If none of that works, click the "Forgot your sign-in?" link on the sign-in page. Select the information (either username or password) that you wish to receive. Enter your email address in the field. Be sure to enter the email address associated with your Gather account. If you're requesting your username, we'll display that on-screen. If you've forgotten your password, we'll email you with a link you can use to change your password.

Forgot username
Visit the "forgot your sign-in" page, check the box next to "username" and type your email into the box provided. We'll display your username. Be sure to enter the email address associated with your Gather account.

Forgot password
No problem; it happens to the best of us. Visit the "forgot your sign-in" page, check the box next to "password," and type your email into the box provided. We'll email you a link to change your password. Be sure to enter the email address associated with your Gather account.