We love getting feedback about your Gather experience. In fact, some great ideas for site enhancement have come from Gather members. If you have a suggestion, send it to Gather Member Support. We're listening.
Redeeming Gather Points
Click the Points link in the main site navigation below the search box. This will take you to
earnings.gather.com, where you can redeem Gather Points™ for offers by
designated Gather Points partners. Gather Points can be exchanged for gift
certificates for goods from participating points partners or for a cash credit
to your PayPal account. Keep track of the
latest points partners and offers here.
Each Gather Points partner has different rules governing card redemption. We suggest
you review the merchants' websites to learn the specifics for redeeming their
gift cards. Have fun shopping!
Changing my name or address on an order
Your name is the only information you are unable to change on an
order. It's the name you provided in your W-9 and it can't be changed. You may,
however, change the address of the recipient if you want to send an item as a
Your earnings history isn't available at this time. But you can
access your order history at earnings.gather.com.
Our transactions are secured by GeoTrust technology. GeoTrust is
a leading global Certificate Authority for secure e-business transactions.
Patented smart seal technology provides fast, reliable, and user-friendly
website identity authentication.
We don't share your information with anyone -- not even Gather
Canceling or returning an order
Once an order has been sent for processing, it can't be
cancelled, nor can it be returned. For assistance with your order, please get
in touch with us using our Contact Member Support form.
Ordering more than one item
It's not possible to order more than one item in the same
transaction at this time. If you'd like to order more than one item, please
place a separate order for each item you want.
Processing time and late orders
You should expect to receive your Gather Points order within 30 business
days. If you haven't received your gift certificate, gift card, etc. within 30 business
days, please get in touch with us using our Contact Member Support form,
providing a brief explanation of the problem you're having.
To view your order history, reference your Earnings Account Info
Payments through PayPal®
Anyone with an email address can send or receive secure online payments via
PayPal. If you have an existing PayPal account, you can use that address to
receive Gather payments. You'll receive an email from PayPal notifying you that
you have money waiting. If you don't already have an account set up, you'll
need to create one either now or at that time. To create a PayPal account now,
You should expect to receive your PayPal payment confirmation within 30 business days (most
likely much sooner) of your request date. If you haven't received your PayPal
payment within that time period, please get in touch with us using our Contact
Member Support form.
Submitting an IRS Form W-9
If you've received over $600 in payments from a Gather account or have
redeemed Gather Points™ offers valued at over $600 in the same calendar year,
you must provide us with information on IRS Form W-9. You
may have your requests sent to any address or PayPal account, but you'll be
required to use the taxpayer name on file to receive your requested payment. To
change your information, download the IRS Form W-9 and
submit an updated copy to Gather. For assistance with this, please get in touch
with us using our Contact Member Support form.